The download button for projects isn't working | ElevenLabs | Page 1

AI-generated Answer for williamp0044

I'm sorry to hear that you're having trouble downloading your projects. Here are a few suggestions that might help:

Try using a different browser. Some users have reported issues with certain browsers, particularly Brave. Switching to a different browser has resolved the issue for many.
Make sure any ad-blockers or pop-up blockers are turned off. These can sometimes interfere with the download process.
Ensure you're following the correct process for downloading in Projects. After you've converted your chapter(s) in Projects, you download it by going to Convert -> Versions -> Download. This is different from how you would download an audio file in speech synthesis, where you do it from the play bar.
If you've made any changes to the project since last converting it, you will need to reconvert the project. It will say how many characters will need to be converted and how much it will cost you as this also assembles the full audio for you so it can be downloaded in a single continuous file.

If you're still having trouble, it might be a good idea to reach out to the support team for further assistance.

References

#The download button for projects isn't working