I subscribed for creator upgrading from starter but my quota is only 5000 caracter. Any help? | ElevenLabs | Page 1

storm oracle Mar 19, 2024, 9:16 PM

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I subscribed for creator upgrading from starter but my quota is only 5000 caracter. Any help?

ebon anchor Mar 19, 2024, 9:21 PM

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Hi @storm oracle,

You are most likely looking at the number of characters you can use in a single generation. There should be two numbers; one on the left side for how many characters the text currently is and on the right-hand side for how many characters you have left.

storm oracle Mar 19, 2024, 9:22 PM

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Thanks but i cant see 100.000 anywhere?

ebon anchor Mar 19, 2024, 9:25 PM

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@storm oracle you've activated usage-based billing. You can see that it says "Total quota used" on the right hand side.

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If you go here (https://elevenlabs.io/app/subscription), you should see the plan you are on.

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I would recommend turning off usage-based billing if you are unsure how it works. You can turn it on at any point.

storm oracle Mar 19, 2024, 9:26 PM

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Ah...thats it! Thank you very much.

#I subscribed for creator upgrading from starter but my quota is only 5000 caracter. Any help?