#Projects Download Only Partially Downloading

1 messages · Page 1 of 1 (latest)

sharp rose
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Hello, I'm trying to the EL Project manager to download a full chapter. I'm using the "convert" in the upper right hand corner and downloading the chapter however it's only downloading a few of the lines. Any assistance with this would be super appreciated. I'm not short on credits and all the characters have already been rendered.

Thank you!

pure vault
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Do you have ACX normalization on and is downloading to a Mac and playing on something like QuickTime?

sharp rose
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Hello, just seeing this. I did have ACX normalization on and was downloading to PC and then dragging it into davinci resolve.

pure vault
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Oh, so DaVinic might also be effected, interesting. Try turning ACX off in the settings, converting the file again (should say 0), and downloading the latest version.

sharp rose
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Ok I’ll try that right now 👍

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Sorry for the delay! Turning off the ACX seems to have resolved everything!