Hey - can you translate what the error message says into english?
#i cant order an server gives me an error if i want to confirm it
mystic kettle
lime matrix
Checkout error
There went something wrong while creating the checkout please try again
And if i try again i get the same if i go back to configuration i get the same when i go to checkout
mystic kettle
Ok, weird.
You can try a private browser tab. Or clear all your history and browser cache.
Or a totally different browser.
mystic kettle
That's a bummer.
According to #ποΈ±status there are some troubles with the website, though.
Until we hear from officials that the website is back in business 100%, I guess it's the website that's not working properly.
I can only try to encourage you to try again, say, tomorrow? π
lime matrix
ok
mystic kettle
Thanks for bearing with us π
lime matrix
now i cant use the credits i put on
mystic kettle
Morning π
Ok, I'd say it's best to contact support now.
pseudo vesselBOT
@lime matrix, π§ Need backup? For server or billing issues, submit a ticket via GPORTAL Support or email [email protected].
π Support: https://www.g-portal.com/en/support
mystic kettle
Morning - did all go well with support? @lime matrix
mystic kettle
Closed due to no response.