#server problem for farming 25
1 messages · Page 1 of 1 (latest)
Hi, please check the webface overview of your server at GPORTAL to see if your server was able to fully start at all. Because the way you describe it, it sounds very much like your server had a problem starting up.
Click on the springing simulator image. Then your page will open where you can see it.
Please select the server, then click on the web interface, where you also set the password and so on. There you will see whether the server is currently running or stopped. You can tell this by whether you are able to start the server.
At the top right it clearly says that your server is offline.
Just start the server through the web interface and wait to see if it fully boots up. You can follow this in the log.
It's normal, I haven't stopped thinking about you, show me
Please don't post anything here either where passwords or similar can be seen!
You have, under the server settings before the active mods, two buttons on the right. One is 'Save' and the other is 'Start'. Please press 'Start'. Then your server should start up if there are no other problems.
I will delete the video afterwards
It takes a few minutes for the server to fully start up.
After that, it's been a long time and it says it's impossible to connect to the server.
Is the server in the web interface still online or offline again?
Please refresh the page once. If the server still appears as online, you should actually be able to join, provided it has fully started. You also have quite a few mods installed, which prolongs the startup process.
You can also check the log files at the top left next to online to see what your server is currently doing and if it is giving an error or something. There you can also see the load status of your server.
To identify an error, you need the game server log file. You can change this in the line where it currently says "WEB Server".
Please go back to the Gportal page (dashboard) and re-verify your game files. Then restart the server.
Now please follow in the game log what the server is doing
Please don't try to join immediately every time; it takes a few minutes for the server to start.
When I launch it, I wait, and it immediately displays a problem: "Unable to connect to server."
Okay, then there seems to be a routing problem. Please contact support and describe your issue. It looks like the server is rejecting you.
Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].
Who should I write to?
Okay, then please create a support ticket. Unfortunately, we still have no control over your server. Sorry.
Ah, someone was faster after all
Select your server
Simply put, in your own words, what's not working. That you're trying to join your server and then you get this message. That would be a start. Support will then contact you and you can work together to fix the problem.
Everything the support team needs to know is basically there...