#hytale random disconnects from G-Portal Server

4 messages · Page 1 of 1 (latest)

daring tide
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Hey guys, I keep getting random disconnects from my G-Portal hytale server. I can't see anything in the windows logs. Java is up to date. The G-Portal logs don't show anything suspicious.
My network connection is stable. At least I can't see any drops.

I'm sitting behind a unify appliance with double NAT. This shouldn't be a problem though, as my Fritz!Box is enabled to treat the unify as exposed host.
The unifi has UPNP enabled.

Any ideas on where to look?

Edit: Reconnecting works fine and immediately! However, after some time I'm being disconnected again.

Edit2: For those wondering

https://support.hytale.com/hc/en-us/articles/45419578597403-Slow-Connection-World-Not-Loading-on-Server

They do have a support page regarding network issues.

Edit3: A day later the problems started again. Nothing of the above mentioned article helps now.

crude whale
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If the issue still excists pls contact Support about it

unique idolBOT
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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

daring tide
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Just FYI, Support is not handling network issues and are referring to the hytale article above.