I back up the server every few weeks to make sure that I don’t lose what we’ve been building and for the second time I have lost everything again I backed up my server went to go back into the game to play it and everything has gone now this has happened twice. No, I’m not the only person in apparently he’s been having trouble with your product and to be honest I’m really not happy.
#Keep losing my data
3 messages · Page 1 of 1 (latest)
Hey,
I’m sorry that you have to experience something like this.
This is a more specific issue that requires access to your server.
Please open a ticket on our website for this matter.
From here, it is unfortunately not possible to directly access your server, among other reasons due to data protection and related restrictions, etc.
Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at support@g-portal.com.