Hello, I have a server hosted by GPortal on "The Isle," and I no longer have access to it despite the update on December 23, 2025, around 12:30 PM. I would like to resolve this issue as soon as possible! I have already tried restarting the server many times, and I even created another server to work around the problem, but nothing has worked… even though the developer himself provided a solution… what should I do? Thank you for your help!
#The isle , new update … but …
6 messages · Page 1 of 1 (latest)
Hello and merry christmas to you!
Unfortunately, we don't have any helpers for this game.
Please contact support for this. They are there for you 24/7 and usually reply within 1-3 hours, depending on the current ticket volume. Just make sure not to add any new messages after the initial message. That sends the ticket back to the end of the queue.
Let me know, if you run into any troubles 🙂
Merry Christmas to you too, and thank you for your reply! Okay, I'll do that right away! Thank you so much anyway! Enjoy your loved ones and take care!
You too 🙂
Morning @patent oriole hope you had a lovely christmas!
Did support help you out?
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