#Hell let loose
32 messages · Page 1 of 1 (latest)
Having the same issues here
Hey, which game is this?
Hell let loose
I got this response and haven’t heard back
Hopefully it gets sorted out soon. Our public server is not affected but its ran via another server provider.
Agreed, whos your other server provider ive been looking at switching as other owners dont appear to have nearly as many issues as people on Gportal servers
Sent dm
Hey, is there any update yet? Has support responded in the meantime, or is the ticket still not processed?
Hi, I’m experiencing the same issue. My server has been unavailable for the last 24 hours.
Hey, okay, please feel free to create your own thread 🙂
I have created a ticket 🎟️
Okay, great! In which channel?
I can’t find your thread — for example in game-help or a similar section.
Ah, okay! I thought you had opened the ticket on Discord, but alright — someone who has time will get in touch soon 🙂
Guys, Is there any update about it?
Same with both of our servers
Hi, we are still experiencing issues. It has been 36 hours now and we haven’t received any clear update yet.
Hey, has anyone responded to your ticket yet?
@calm knot , @manic schooner
I would recommend creating a ticket if you haven’t already.
That way a colleague can take a look at it 🙂
Support Website zur Ticketerstellung: Besuche GPORTAL's Support Webseite um ein Support-Ticket für dein Problem zu erstellen.
Email Support: Für detaillierte Unterstützung sende eine E-Mail an das GPORTAL-Supportteam unter support@g-portal.com.
@here, have your problems been fixed again? Did you get a response to your tickets? 🙂
Hi, good day.
Just to let you know that I’m still having issues with my server. I received a response on my ticket and they mentioned that they are still reviewing the case, however the service is still not available. I’ll remain attentive to any updates.
All the guys i know that rent servers on HLL with gportal are all still down
Ok, thanks for the info. Unfortunately, I can’t do anything about it since I only know my way around Minecraft. But you can kindly ask the support team if they can credit you some balance as compensation for the downtime 🙂
Is there anything else I can help with?
They say they'll compensate me for the days the server was down, but honestly, it's been down for a long time now.
Ok, I’m very sorry that you had to go through this experience.
With other games, there are hardly any issues.
I’ll bring in a staff member who can give you more information 🙂
Likewise. We just need updates to see if this is getting fixed any time soon or what the timeline is like
It has also been forwarded; someone will get in touch with you soon. 🙂
Can you tell more about it?
Now is up and running.