#I am not receiving the reset password email

8 messages · Page 1 of 1 (latest)

quartz crypt
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The email is not full, and I also checked the spam folder. I have to put in a password I have never been asked for, when I signed up with Google.

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It's asking me to authenticate by using the password. I don't know which password.

sturdy ridge
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Hello, please open a support ticket. You can also do this by email. However, please note that email tickets can take some time to respond to, as we don't have access to account or server data. So please submit a ticket.

real chasmBOT
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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

quartz crypt
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It wants me to log in to do that....

sturdy ridge
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No, there's also an email address listed; you can write to that and then you can access the dashboard without logging in.

quartz crypt
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Alright, wrote them an email... Thank you