Account doesnt exist?/ cant add account | GPORTAL Community | Page 1

wet basin Nov 16, 2025, 5:48 PM

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when the server owner tried to add my account to server access it said that the account doesnt exist

marsh veldt Nov 16, 2025, 5:54 PM

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Hello, since I had a similar thread once:
Please logout of gportal.
Close all tabs and browser which have gportal open.
Clear cache of the browser.
Relog into account.
Browse to personal info and have a look at your gportal name. Copy and paste and give that to the server owner.
If that does not work, you'll have to contact techsupport.

nova rainBOT Nov 16, 2025, 5:54 PM

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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

marsh veldt Nov 16, 2025, 5:54 PM

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Let me know if it worked out.

wet basin Nov 16, 2025, 6:15 PM

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okay ill let you know if it helped

wet basin Nov 17, 2025, 8:58 PM

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it didnt help sadly

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could it be because im in the EU and the owner is in NA?

marsh veldt Nov 17, 2025, 9:57 PM

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Might be. Have you contacted support yet?

marsh veldt Nov 18, 2025, 5:46 AM

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Hello, have you been in contact with support? @wet basin

marsh veldt Nov 19, 2025, 8:31 AM

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Closed due to inactivity.

#Account doesnt exist?/ cant add account