#My GPortal went from US to EU?

18 messages · Page 1 of 1 (latest)

buoyant spindle
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How did this happen? I logged in and now the currency is wrong and everything… and my server doesn’t show anymore… but it’s active cause I’m playing on it…😅

quartz thorn
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This is on the bottom left in your browser. Click on the middle icon and change it to "INT". @buoyant spindle

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I don't know how that happened, but that should do the trick.

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If nothing works or the option to change it isn't available, you could try clearing your browsers cache and restart the browser.
Ultimately, you can contact support about it.

winter pulsarBOT
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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at support@g-portal.com.

quartz thorn
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Be advised, that every time you add to an open ticket without having a response yet, your ticket will be sent to the end of the queue.

buoyant spindle
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Yeah idk what happened I logged back in and now it’s the right account # but my server is there it just won’t let me load in… I’m so confused ima try using my laptop

quartz thorn
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You're welcome! Let me know when your issue is solved.

buoyant spindle
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Now it keeps popping this up

quartz thorn
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If it keeps doing that, write an email to support.

buoyant spindle
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Okay thank you

quartz thorn
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You're welcome 🙂

quartz thorn
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Please let me know, when your issue is resolved. 🙂

quartz thorn
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Hey there, any news? @buoyant spindle

buoyant spindle
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Hey sorry it fixed itself Ty!

quartz thorn
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Nice!
Have fun gaming 🙂