Server Has Yet to Work Once | GPORTAL Community | Page 1

small vigil Aug 12, 2025, 6:36 PM

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Bought this server Saturday but apparently that was during the East-US server issue. Here we are Tuesday and still the same thing. I don't have any special add-ons. At this point there will need to be talk about compensation as the days go on since I literally paid for a server that never works.

slow river Aug 12, 2025, 6:48 PM

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Did u made a Ticket ?

grave frostBOT Aug 12, 2025, 6:48 PM

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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at support@g-portal.com.

small vigil Aug 12, 2025, 7:57 PM

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I submitted a ticket Saturday and all they said it was they will pass it on to the admins with no ETA on when it will be resolved.

slow river Aug 12, 2025, 8:29 PM

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@regal flare is it ok to @you ? Maybe you got more info or could take a look

regal flare Aug 13, 2025, 7:39 AM

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small vigil I submitted a ticket Saturday and all they said it was they will pass it on to t...

yeah unfortunately we dont have an ETA for now :/ But compensation is 100% there. Just pls write it into the ticket. It may be though, that you will receive the days back earliest when the issue is solved, so support knows how many days to add 🙂

small vigil Aug 13, 2025, 5:07 PM

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I will do so thank you

#Server Has Yet to Work Once