Help peoples
#Server keeps kicking players out .
tropic cargo
rancid kraken
Wich Game?
tropic cargo
Wich Game?
Rust.
urban silo
Help peoples
<@&1339549702110056508>
tropic cargo
<@&1339549702110056508>
It’s crazy my server is kicking 60-70 players out at a time
Like yeah I guess 22$ a month for a server that’s what it gets me lmao
it’s honestly irritating , and you would think they would put out better hardware , but nah, you pay that subscription and they put you on whatever hardware that’s randomized by the system by default
urban silo
@plucky rune are you able to help here if your free?
plucky rune
Lets see @urban silo
urban silo
Lets see <@799660961634975765>
thank you
tropic cargo
Lets see <@799660961634975765>
Please do, I can provide the ip, MY HARDWARE HAS TO BE DAMAGED, it does this every day, and kicks 60-70 players out at a time once we’re qued , change my IP ADDRESS , and I will have a much better experience on your guys servers , my last hardware is MESSSED UP.
plucky rune
No need for the capslock
tropic cargo
No need for the capslock
sorry, it’s just very frustrating. I pay you guys monthly, and I still have these problems, my second server doesn’t have these problems.
plucky rune
can you add me to your server permissions so I can check your logs?
tropic cargo
can you add me to your server permissions so I can check your logs?
How does one do this? What’s your permissions tag.
plucky rune
sorry, it’s just very frustrating. I pay you guys monthly, and I still have thes...
rustythebot
tropic cargo
I gotcha. One moment .
plucky rune
tropic cargo
@plucky rune
My server was 100 pop and 30
Que , up until 15mins ago.
kicked 60-70 players twice . So I had backed up the save , wiped it and re put the save back on to see if that’ll help
And I’ve also HIT VERIFY game files , doesn’t work either .
please just change the ip address my guy, like what do I gotta do? Can I pay ya Apple Pay or something to change it . Please .😭
the IP I have is damaged . I have never dealt with constant kicking of players up until NEW gen released.
urban silo
he cant change the ip, the ip change is backend us mods and helpers cant access the backend stuff do apologise.
urban silo
https://tenor.com/view/tobey-gif-2787110654213314235
for ip changes and stuff you will need to open a support ticket and speak to them sorry
tropic cargo
for ip changes and stuff you will need to open a support ticket and speak to the...
20 support tickets here we come, sick of being ignored 💔 I’ve had my ticket open for 3 days straight .
urban silo
20 support tickets here we come, sick of being ignored 💔 I’ve had my ticket ope...
more support tickets you have open it will take longer as they work from old to new and if i remember theres high volume of tickets at the moment.
tropic cargo
more support tickets you have open it will take longer as they work from old to ...
my guy this isn’t fair to people who pay monthly, and are having everlasting issues.
Some issues go unsolved for days , how is that customer support?
plucky rune
Did you add me to the server so I can check the logs?
tropic cargo
Did you add me to the server so I can check the logs?
tropic cargo
Whats your server name
The ol famous Johnnys 3x
get ready for it to kick everyone here soon 💔
It’s bound to happen.
tropic cargo
Whats your server name
I know you felt that lag spike right now about to crash
was 70 players 7 was kicked out
On that lag spike
63 players now @plucky rune
plucky rune
Its weird but I don't see anything, perhaps a reboot will do
tropic cargo
Its weird but I don't see anything, perhaps a reboot will do
I’ve rebooted already.
Like I’ve been complaining about I do believe this is a GPORTAL hardware issue .
plucky rune
I’ve rebooted already.
Right now while it's active I wont be able to see the logs of the startup. All I see now are bot logs of people spaming the bot
tropic cargo
Right now while it's active I wont be able to see the logs of the startup. All I...
right . So I guess I’ll have to make an actual GPORTAL ticket.
plucky rune
100% should yes