#server issues

1 messages · Page 1 of 1 (latest)

iron salmon
#

At first started with my server turned off I turned it on and then it still wasn't up and now I wiped the server and then went back to that server and it did not work and now I'm trying a new map but I don't think it's working either

buoyant hornet
#

Any errors

iron salmon
#

Where do I check

buoyant hornet
#

It will show is the server running? or not

iron salmon
#

It says it's running

#

But when I look where the server is it's not showing

lapis raven
#

did you make yourself owner?

iron salmon
#

What

buoyant hornet
#

OwnerId ...

iron salmon
#

What do you mean of course I'm owner

lapis raven
#

ncm thought you bought a new server your still on the same one

#

so whats the exact issue

iron salmon
#

I'm not going to buy a new one

#

Why would I buy another one man all right now I'm paying $16 I would have to move up to a $20

#

It's just not worth it

lapis raven
#

not saying you have to

#

im trying to figutr out your current issue

iron salmon
#

I don't understand why g portal doesn't have more control

#

Russ doesn't seem like he'd even helps with servers

lapis raven
#

what do you mean?

buoyant hornet
#

Are you trying to wipe your server and change seeds?

iron salmon
#

Whenever I looked up their report thing and even show anything for servers

#

No I was sleeping today woke up my servers turned off I turned it back on it doesn't let people connect so I wiped the server thinking that's probably the issue and now it's not even popping up on the menu

#

Now it just popped up by people can't join

#

And when I watched it to the back to the server I wanted to be back on it literally popped up the server for a little bit and then took it back off the list

buoyant hornet
#

What error is it sending

iron salmon
lapis raven
#

unfavorite it then search it in community

iron salmon
#

Bill same issue

#

It's been down for all day

#

Pretty much

lapis raven
#

have you contacted GPortal support>

brave templeBOT
#

Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

iron salmon
#

No

#

I made a ticket

#

How long does it usually take

#

For them to do something

buoyant hornet
#

It hard to tell how long until they responded usally 45 min till a hour but it can vary on may factor

iron salmon
#

Just curious how are they going to contact me

buoyant hornet
#

Inside your ticket on the website

iron salmon
#

They sent somebody over they go and check on my server they said they found out there's a problem and they said sorry and they don't know when it's going to get fixed

#

Apparently they say it's the hardware

iron salmon
#

This is crazy anyone there