Absolutely no access to server settings | GPORTAL Community | Page 1

thorny island Jan 30, 2024, 12:39 AM

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Below is my current issue as i can not go into my settings nor quick reset server, i have no access to server in game. I've not seen anyone have this error message and with the error saying domain name not found, im starting to get worried that they have deleted or lost my server....

Path: /cfgContext
<AioRpcError of RPC that terminated with: status = StatusCode.UNAVAILABLE details = "DNS resolution failed for None:1290: C-ares status is not ARES_SUCCESS qtype=A name=None is_balancer=0: Domain name not found" debug_error_string = "UNKNOWN:Error received from peer {created_time:"2024-01-30T00:36:13.839913524+00:00", grpc_status:14, grpc_message:"DNS resolution failed for None:1290: C-ares status is not ARES_SUCCESS qtype=A name=None is_balancer=0: Domain name not found"}" >

burnt ginkgo Jan 30, 2024, 12:53 AM

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Same issue, this is the result of my ticket

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Hello,

Our administrators have confirmed that there are currently some network problems with the website that are affecting the hardware connections, changes, and settings loading. They are currently investigating it to determine what is causing the problem. We apologize for any inconvenience. Our administrators are actively addressing these problems to restore normal functionality.

Thank you for your understanding and patience.

Kind regards,
ned

GPORTAL, Inc
3416 Hillcrest Dr
Waco, TX 76708

CEO: Sascha Wintz

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in short, they are looking into it, created the ticket 2 days ago

thorny island Jan 30, 2024, 12:59 AM

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Its just frustrating as I just wanna play the game, that is the basic function of this service. lol

#Absolutely no access to server settings