#Error Loading Server

115 messages · Page 1 of 1 (latest)

empty cipher
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ERROR LOADING SERVER
We will try again in 11 seconds. If this persists, please contact support.
The detailed error was:
Path: /sid
(pymysql.err.OperationalError) (2003, "Can't connect to MySQL server on '172.17.4.1'") (Background on this error at: https://sqlalche.me/e/20/e3q8)

frosty agate
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same

tepid ether
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same

oblique atlas
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same

plain jackal
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same

pearl silo
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Same

fickle crow
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Same having same problem

left sierra
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same

tight furnace
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same

clear kayak
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same

warm vine
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Same

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Been sitting on hold for gportal support for a while now.

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And it just hung up on me. Think I'll ask for refund at this point.

viscid tusk
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i went to call the support line and they cloed 19 minute ago lol

rigid magnet
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yeah same

pine summit
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@empty cipher Hello i seen this error before as coder to fix the problem u need to shutdown the server and they verify game files to make shore they aint damged then restart it

warm vine
empty cipher
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problem is it is on the site so can't manage anything

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server actually came up, just not the site

warm vine
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Can;t stop server. Can't delete server. Can't do anything.

lapis ermine
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no servers can do anything, im stuck with a bugging out project zomboid server.

pine summit
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have u guys opened a ticket??

lapis ermine
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we want our compensation for every server!

empty cipher
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yep sure did

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just playing on a friends server to see if it is less crap

warm vine
empty cipher
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on different host

grizzled abyss
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Cant buy a server that doesnt exist if the website doesnt work lol

rigid magnet
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mine was working just couldnt transfer player data no matter what i did

pine summit
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the site is working it sounds like u may have issue with the account or the server

rigid magnet
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but now just stuck at error loading server

lapis ermine
pine summit
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ye gportal trying to fix the issues

lapis ermine
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gportal has some major compensating.

pine summit
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have u tried logining out of the account the login back in again

rigid magnet
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yup

lapis ermine
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Yeah, tried 3 computers, 2 i.ps and 6 browsers aswell.

grizzled abyss
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U were actually able to login into the site?

rigid magnet
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Path: /sid
(pymysql.err.OperationalError) (2003, "Can't connect to MySQL server on '172.17.4.1'") (Background on this error at: https://sqlalche.me/e/20/e3q8)

grizzled abyss
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Several people cant login

pine summit
fluid spade
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got that error trying to change my server settings. backed out to dashboard an now im sitting on the same error waiting to load the server

gusty idol
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Guys, an sql operational error means that there has been a disconnect between the front end (your server, what you see on the website, your ability to log in, etc) and the back end ( Their databases, host farms etc

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So it's just broke, its not you, they need to figure out what caused the break and then fix it.

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it will probably take some time, they will make an announcement when it is fixed.

fluid spade
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gg, they should make a public statement then with all these people flooding in wanting servers for palworld, plus its breaking servers for old games now too leaving those customers wondering aswell

gusty idol
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gg, they did

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(:

fluid spade
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gg

gusty idol
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GG BOYS WE GO NEXT GAME TILL FIX

gray peak
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good luck to those trying to get a refund lol if they just hang up support

bitter coyote
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wait so whats wrong with them

tepid ether
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+1

hollow current
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So they advertise that the servers are available and not sold out, but they just dont work, got it

gray peak
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yeah

charred crystal
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Just seems like a scam to me

gray peak
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never had issues before with them, have used them multiple times, but I guess the huge influx of palworld server requests broke their infrastructure

hollow current
gray peak
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yeah the only warning I've seen has been in this discord, not on the site itself

charred crystal
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Yeah zero comms. Zero news and no mods here. They don't care

hollow current
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I am sure they care, they are probably working on it

gray peak
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I think it's just all hands are working on fixing their backend, but yeah this is terrible pr

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might be the first time they've had this big of a fire to put out so they're all new to the issue

hollow current
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I dont think people wre expecting this game to get this big

gray peak
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yeah lol

hollow current
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I have both a gportal and Shockbyte server for this right now, race to see who keeps my business after all of this

gray peak
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I think I'm just going to personally host at this point

hollow current
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sadly that is not an option for me

static summit
gusty idol
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Bro like it's crazy

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Palworld did almost 100 mil in sales in under 24 hours

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And dedi companies like gportal have to work with the creators of the game because they are over seas and also did not expect this to happen

shell thicket
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same problem. gportal is always having network issues

gray peak
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LOL

gusty idol
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Kek

gray peak
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their bots work at least

static summit
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🤣🤣 oops

shell thicket
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mad? lol

gusty idol
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Are you kidding me

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LOL

static summit
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😭😭😭

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FIX YOUR GAME

gusty idol
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BEHINDS?

shell thicket
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bot: how may i help you?

gray peak
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of all things to ban

static summit
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🤣🤣🤌🏼

gray peak
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oiled up thighs

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so that is fine

static summit
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Greasy cheeks

gray peak
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F

static summit
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F

rigid heath
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I'm simply waiting to be able to access my server files to port everything over to my VPS lol. Should of just went this route to begin with

ionic karma
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#🌐︱status

proper trench
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that status is pointless bro

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doesnt have any indication of the whole gportal as a whole

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just palworld

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we get that there is an outage but no word from team is sus

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youd think theyd block attempts to buy server spots and put out some sort of statement but yea saying palworld is down when in all reality its the service as a whole is cool i guess right

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gportal the new psyonix

karmic oyster
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Same

inner vector
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same

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They couldnt handle the traffic, their website is hardly loading

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I cant even connect to my server via FTP.

proper trench
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t

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the sad part is that they havent stopped anyone from purchasing new servers, multiple people charged multiple times

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just say something really outside of a few sparse disc messages that most consumers wont check

warm vine
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mine startred working about 1.5 hrs ago

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Funny enough - abouut the same time as they responded to my tickets, though all they said on the tickets was that it was an early access game, basically

proper trench
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mine was the same

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just a generated repsonse basically lol

pliant mirage
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mine has been down for 2 days now

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same generic responses