do I need to add this information myself? | GPORTAL Community | Page 1

wanton zinc Dec 11, 2023, 11:08 AM

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It's done by GPortal, how long you been waiting?

mellow birch Dec 11, 2023, 11:08 AM

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A few hours now

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Thank you as well I’m very grateful that’s put my mind at rest a little

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Will I be able to start my server when they are updated?

wanton zinc Dec 11, 2023, 11:10 AM

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It should be updated pretty much instantly thonk

You should make a support ticket on the website about this

mellow birch Dec 11, 2023, 11:12 AM

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I purchased off mobile is this the problem potentially?

wanton zinc Dec 11, 2023, 11:12 AM

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No

mellow birch Dec 11, 2023, 11:13 AM

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I’ll make a ticket now

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Ticket is done

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What’s response times like?

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I understand their busy and it not be instant that’s fine

wanton zinc Dec 11, 2023, 12:01 PM

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Varies

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And you'll have to ask in the ticket if you'll be compensated for the time

#do I need to add this information myself?