You're not doing anything wrong! The error message means your API key is only allowed to work from the most recent IP address you used it with, and your IP seems to be changing frequently. This is very common with certain ISPs, VPNs, or mobile networks that assign new IPs often. Here’s what you should do:
Why this happens:
- Each API key is “locked” to the IP you first use it with, and if your IP changes, the API blocks it for security.
- If you’re using a VPN, mobile data, or your internet connection changes IPs often, you’ll get this error a lot.
How to fix / lessen the issue:
- Stick to a stable internet connection (preferably wired or consistent WiFi—avoid mobile data or VPNs).
- After every IP change, reset your authorized IP (use
/resetipin our Bot Channel). However, if your IP keeps changing, you will keep experiencing this. - Do not share your API key. You said you haven’t, so you’re good here!
TIP: Some websites (like RisuAI) send all requests from their own server IP, not yours. If that’s the case, many users get locked out. If you’re using a web platform, try another website (like JanitorAI, VenusChub, or VenusChat.AI) that sends requests directly from your device, or use the “Use Local Requests” option if available.
If your internet keeps changing IP and it’s unavoidable, just keep using /resetip when needed. If you want to troubleshoot further, please create a support ticket in the Ticket Channel and provide these details so staff can help!
Please note: This is an automated response from @supple vapor. While it strive to provide accurate assistance, It may occasionally make mistakes. If you find any inaccuracies or need further clarification, feel free to wait for our community helpers to give you further guidance. Thank you.