Thanks for sharing the error message! Here’s what’s happening:
The error says:
"You have already used an API key on this IP address."
This means that only one API key can be used per IP address on our system. If you or someone else has already used a different API key on your current IP, you can’t use a second or alternate key from the same IP address.
Why does this happen?
- Each API key is locked to a single IP for security.
- If you share a network (at home, university, internet café, etc.), only one person can use their API key at a time.
How to fix it:
- Make sure you’re only using your own key, and not switching between multiple keys/accounts on the same IP.
- If you’re using a public or shared network, try switching to a private network or your mobile data.
- If this isn’t possible, or you believe there’s a mistake, please create a support ticket and provide all relevant details so our staff can help resolve the issue.
Let me know if you need a step-by-step on how to create a support ticket!
Please note: This is an automated response from @terse estuary. While it strive to provide accurate assistance, It may occasionally make mistakes. If you find any inaccuracies or need further clarification, feel free to wait for our community helpers to give you further guidance. Thank you.