I am trying to create a GPT that takes dialpad transcripts and creates summaries then categorizes them for salesforce pasting. When i upload one transcript it works fine then on the second one it hallucinates and creates a fake summary that isn't a part of the recently uploaded transcript.
These are the instructions I give it and i also have a validator that is supposed to kick back summaries that have no foundation in the transcript but the gpt just doesn't run it and presents me a fake case summary. Can anyone tell me what i am doing wrong?