Well, after a lot of tests and attempts

[fathom moat]

Hey there, apologies for the issue. If I understood it correctly, the new area causes you to crash, correct?

Would it be possible to have your Enshrouded.log and crash dump files?

[polar beacon]

i will do it and send it here to you?

the game is good i can play in it , it fun hope you keep working on it love the game

hope it help

i send that too hope it help too

[fathom moat]

Yes sending it here is fine, thank you very much. Could you also send the Crash Dump?
You can find it under:
...\Steam\steamapps\common\Enshrouded\crash_dumps
There you can find several folders. Just post the content of the latest folder here, please.

[polar beacon]

ok wait

i hope it that what you need and thank you

[fathom moat]

was there no .dmp file?

[polar beacon]

no

i send all i have there

[fathom moat]

allright, no problem. Thanks, we'll take a look at it

[polar beacon]

thank you hope you fix it

[fathom moat]

I hope so too, we'll let you know when we have something

[polar beacon]

thank you for all

[fathom moat]

New report: updating areas without the swamp with the black water I can walk without a problem in the new area but when I approach the areas of the swamp with the black water the game crashes for me it is more accurate this after testing the new area (zone).

just copying this so it's easier for us to find

[fathom moat]

@polar beacon have you tried diminishing your settings? Sorry if you said it before, but please let me know if you have attempted to lower your graphic settings and if it works once you are closer to the goo

[polar beacon]

i let you know that i fix the problem

I changed the setting marked with a red circle to what it is now and everything works fine for me, I just wanted to point out that I hope it helps, for me it helped me lose without problems until now

[fathom moat]

Thank you very much for the update

I'll let our devs know as well