#New upodate, still not able to play 🙂
noble minnow
Oh sorry, did not know we could answer here
I have absolutely everything up do date. I tried everything. Windows 7/8 comptability, admin mod on steam/enshrouded, drivers up to date, windows also, lowed all graphics. Did the tutorial on the !minidump command, even the vulkan one.
Played for 30+ hours, and suddenly
from nowhere
i'm not able to play it anymore
chilly pumice
You can, yes. It's also not a private message, just a thread that others can read if needed. It also helps me keep these conversations focused
so if others have issues, they can keep typing on the channel while we keep the focus on your issue
noble minnow
Well, from what i saw here and on forums a lot of people are struggling with the same problem
chilly pumice
Could you share with me your specs once more, if possible?
Do you also know where to find your Enshrouded.log file?
noble minnow
My computer or the !minidump command note ?
I was able to play without any problem for +30h. I did not do any update (pilotes, nvidia, steam, windows, or the game itself)
And it stopped.
chilly pumice
Neither. There's a specific file we like to request that gives us all sorts of information on how the game is running. You can find it under:
...\Steam\steamapps\common\Enshrouded
It is called "Enshrouded.log", although the .log may not appear. It's a .txt file.
Just drag it and post it here, please.
noble minnow
Sure thing, lemme check
Thank you for taking the time
This is the only enshrouded.txt I do have in this folder
chilly pumice
It's the correct one, thank you
chilly pumice
just to clarify, did this start to happen after a specific update or out of nowhere?
noble minnow
Out of nowhere, three days ago
chilly pumice
Are you running other programs at the same time as Enshrouded?
No need to get into details
noble minnow
I do have multiple problems. Sometimes I try to launch the game and it shuts down steam & restart it, sometimes I can manage to reach the character selection phase, sometimes it just freezes and close itself asking me to DL the mini dump, and sometimes it literaly break my windows taskbar
No
I played 30+h with discord & firefox up
Tried with nothing at the same time, doesn't change anything
chilly pumice
Am I seeing it correctly that your system has 8GB of RAM?
chilly pumice
Well, here's the thing:
In the file you sent me, the information is as follows:
[I 00:00:00,005] MemoryInfo:
[I 00:00:00,005] PhysTotal: 17,026,232,320
[I 00:00:00,005] PhysAvail: 8,846,823,424
[I 00:00:00,005] SwapTotal: 17,930,072,064
[I 00:00:00,005] SwapAvail: 4,865,540,096
In particular, the "SwapAvail" means that the swap memory available in your system is not enough for our game. Everything else is being used somewhere else.
If you can find a way to increase your available swap memory, it should be enough to run the game again.
chilly pumice
Normally because your PC is using the RAM for something else
chilly pumice
Well, do you know how to manage Swap Memory?
chilly pumice
If possible and not overly complicated (some of the Helpers can be of assistance in that regard) we believe it may help your situation.
noble minnow
Do you have a good tuto to do this, by any chance?
chilly pumice
You could try this one out.
https://recoverhdd.com/blog/swap-file-in-windows.html
Currently your Swap memory available is 4.8GB. It is not enough and it is prompting the game to not have enough memory to allocate data.
I'd suggest increasing it to 6 or 8 GB
noble minnow
Ok, thanks. I'm going to try this.
chilly pumice
Best of luck to you