#Activation Time Error

7 messages · Page 1 of 1 (latest)

raven glen
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The lens operates smoothly on the device, but an activation time error occurred. I am using the Beard Removal feature from the Asset Library.

magic bough
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Hi @raven glen, this is about loading performance not in lens performance. So it might be that it needs to load allot or big files or materials that you added. Try to slim down on the amount of those and see if that helps.

raven glen
magic bough
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Are you using any complex materials?

raven glen
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No I'm just using Beard Removal

magic bough
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Then I would suggest sending a mail with this issue to #📩│support as they can assess the issue better.

raven glen
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Thank you for your guidance! ☺