Dear support,
Yesterday morning I've used successfully LS on my games. In the afternoon I've reopen it and it does not generate frame or scale anymore.
I've not install anything, change anything on my PC or settings, and it does not work anymore on any game (I've tested it on 2 games that work properly in the past, Elden Ring and MH Wilds).
This is my specs:
- Primary GPU: NVIDIA GeForce RTX 4070 Super
- Integrated UHD Intel Graphics
- Primary Screen: MSI MAG242C 24" Curved 1920x1080 with FreeSync on
- Secondary screen: laptop integrated monitor (MSI 16")
- Intel Core i7-10750H CPU 2.60GHz
- Laptop
- Windows 11 23H2
I've attached an example of settings that does not work anymore, but I've also tried on changing literally all of them and nothing works.
This is what I've tried, reading online forums and Reddit, or Steam Community posts:
- Restart my PC;
- Disabling all overlays, Steam, NVIDIA App, RTSS, closing Discord and Razer Central (but please note that they were active when the program works!)
- Enabling or disabling vsync for the game in NVIDIA Control Panel
- Changing from windows to full screen mode
- Close any program
- As you can see in screenshot, LS is running in Administration Mode
- Unistalling and re-installing it from zero, also removing temp or setting files
None of this works for me.
What I notice is that the program seems to do something, because if I put the game a 720p in window mode, when I scale the external part of the screen turn black; it also seems to work the resize of the window, but there is no chance to work with scaling or frame generation, and also FPS does not appear anymore (this is how I notice that LS stop to work yesterday).
Could you please give me support?