Mandates: what are the possibilities when working with mandates for collecting payments via Exact

[indigo shale]

Hi all. The support agent in the live chat sent me here. For a client I'm checking out the options for the creation of mandates to simplify the invoicing flow. My client uses Exact to send out invoices to customers and wants to keep using that.
The current platform uses a different provider for the creation of mandates, but they use the mandate flow from the dutch banks which is giving some problems.
I have some questions about the creation of mandates via Mollie and the integration with Exact:

• Right now when the mandate is created, the platform creates a new Direct Debit mandate in Exact and connects that to the customer. Is this also (legally) possible with the mandates Mollie creates?
• Can I create a mandate via Mollie and add a credit limit to that mandate, or is that something that is not stored on the mandate but should be stored in the platform?

[idle lagoon]

At Mollie you can do the same. You create a Customer for which you can later create a Mandate.

There are two ways to create SEPA DD mandates at Mollie:

• Creating a first payment with a SEPA based method (like iDeal). When passing the customerId and setting the sequenceType to first, it will automatically create a Mandate.
• Create the mandate directly via our Mandates API. You can do this if you already have the IBAN and details of the account holder.

Note that you are still responsible for making sure your customer is aware of the mandate and what it is being used for. The fact that you have a mandate in Mollie means you can technically use it, but your are from a legal perspective responsible that you have informed your customer about what you will be using it for.

We do not support setting limits on a mandate. You will have to manage this yourself.

[indigo shale]

But as long as I add the notice under the form informing the user that once they submit the form they give permission to the company to collect payments via the mandate it's all good right?

[idle lagoon]

I am no legal expert on what exactly the rules are what needs to be communicated, but in general terms I would say so yet.. 🙂

[north sleet]

Hi @indigo shale
Apologies for the late input. You are looking to support Direct Debit only?