#Payment requests can't be created using the API

1 messages · Page 1 of 1 (latest)

coral pebble
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We are currently receiving the following error when trying to create payment requests using the API: "Error executing API call (403: Forbidden): Payment links are not enabled for your organisation.. Documentation: https://docs.mollie.com/overview/handling-errors". We use the PHP SDK to create the payments links.

When using the dashboard, everything is fine and payment requests are properly created. Any idea on why this issue occurs? Support did not resolve the case yet.

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Just saw the status update in #mollie-status The issue first occured on 10:47 (CET) and just now appeared on the status page.

heady gull
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Current on call Incident Manager here 👋
The issue started happening since around 10:35. It seems our current alerting on this specific error is lacking and we will be investigating/reimplementing this after the issue has been resolved. Apologies for the late notification on this!

heady gull
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(and the issue has been resolved since 14:10)