canceled refunds suddenly appear | Mollie Community | Page 1

glass pier Dec 22, 2022, 7:18 AM

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hi there. we have a refund managing system since a long time in our integration. its possible to cancel pending refunds. until a while ago, those canceled refunds where just deleted, from our integration (that fetches mollie live data) and the mollie dashboard.
but recently it feels as if mollie introduced a new "canceled" status, because they appeared again (also in the mollie dashboard), but i think not all the time.
so has there been anything changed in the api? maybe we just need to filter out canceled refunds....

inner basin Dec 22, 2022, 8:30 AM

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Indeed we have been working on making deleted refunds visible. We have in recent years considered it a flaw in our early API design to just make them disappear, which led to some annoying edge cases.

I'm not sure though what the communication strategy has been around this change... 😬 Let me ping some people from the appropriate team

glass pier Dec 22, 2022, 8:40 AM

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hi
aaaa....ok perfect, its not a big deal, i think we just filter it out when fetching it, but nope, it hasn't been communicated

inner basin Dec 22, 2022, 8:46 AM

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Good to hear it's not causing issues at least!

glass pier Dec 22, 2022, 8:52 AM

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yeah...at least i think it won't if i remember it correctly how i've built it haha 😄
but we can do anything, so no worries 🙂

glass pier Dec 23, 2022, 9:24 AM

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@inner basin we found a bug in the Mollie API. you accidentally still include the canceled refunds in the line items of the order (already refunded count)
steps to reproduce

create an order
do a full refund with line item information
mollie order line items shows 1 is refunded
now cancel the refund (HTTP DELETE)
the order still shows 1 refunded count

problem and impact -> another refund isnt possible because it says "already refunded"

hope this helps

inner basin Dec 23, 2022, 2:38 PM

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@velvet nest

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Nice find! I tagged an engineer from our Payments team — he will be back after Christmas to dive into this one 🙂

glass pier Dec 23, 2022, 4:27 PM

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@inner basin always happy to help. we'll probably cover it with a cypress test that is now red, and are happy once its green again 🙂
but now..............christmas vacation
take care, merry christmas

glass pier Mar 15, 2023, 8:08 AM

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hi there, any feedback on this @inner basin ?
the bug is still existing

ebon dragon Mar 16, 2023, 8:40 AM

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Hey @glass pier, let me check with the team and get back to you 🙌

glass pier Mar 16, 2023, 10:41 AM

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thanks @ebon dragon

ebon dragon Mar 17, 2023, 9:33 AM

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Hey @glass pier! I talked to the payments team, they confirmed the issue and added it to the backlog. Once it's fixed, I will follow up once again with you! 🙏 Appreciate the heads up as always!

glass pier Mar 17, 2023, 9:52 AM

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WOHOOO amazing @ebon dragon thanks a lot 🙂

ebon dragon Mar 17, 2023, 2:54 PM

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Hey @glass pier - it's me again! Just heard back from the team, it's fixed 🚀

glass pier Mar 17, 2023, 2:56 PM

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haha we'll see...i have cypress on my side 😄 , na just kidding, thanks a ton

ebon dragon Mar 17, 2023, 2:56 PM

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yes, please let me know if you see some weird behaviour 😅

glass pier Mar 17, 2023, 4:05 PM

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didnt test manually...but meh....doesnt look good.
ill check it out monday

ebon dragon Mar 17, 2023, 4:26 PM

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thanks for heads up @glass pier - looking into this!

glass pier Mar 17, 2023, 4:27 PM

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yep, but let me firs tdouble check, weve improved the cypress test for this use case, maybe something is wrong in here too

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background story -> we updated it again 2 days ago with a new scenario for that bug in mollie

ebon dragon Mar 17, 2023, 4:27 PM

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aha, I already shared with engineers - but please let me know!

#canceled refunds suddenly appear