How do I cancel my subscription and get my money back?

[wicked fern]

How do I cancel my subscription and get my money back?

[rain blade]

Hi @wicked fern. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

---

For canceling your Convex subscription, you can do so through the Convex Dashboard. According to the documentation, deleting your team will automatically cancel your Convex subscription, but note that you must first delete all projects and remove all other team members before deleting the team. [Teams]

For billing management (including viewing invoices and updating payment details), you can visit the billing page in your Convex dashboard. [Team Billing]

Regarding refunds, the knowledge sources do not contain explicit information about Convex's refund policy. For refund requests, I'd recommend reaching out directly to Convex support at [email protected], as that appears to be the appropriate channel for billing-related issues. [Teams]

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

@wicked fern Kapa.ai is still learning and improving, please let me know how I did by reacting below.