#Can't sign in to Chef by Convex
4 messages · Page 1 of 1 (latest)
Hi @long zinc. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
I'm sorry you're having trouble signing in to Chef by Convex and getting stuck at the "Please select a team" prompt. Based on the available knowledge sources, here are some relevant points and suggestions:
- Chef organizes projects by teams, and team selection is required to proceed. Teams are used to manage access and permissions for your projects. You can switch between teams or create a new team from the Convex dashboard by clicking on your team name at the top, which opens the project selector. If your email is already associated with a team, you should be able to select it from this menu. If not, you may need to create a new team or ensure you have been properly invited to the existing team by an admin Teams documentation.
- If you are not seeing your team, it could be due to a permissions issue or a problem with how your account is associated with the team. Make sure you are logged in with the correct email address and that your team membership is active.
- If you are still unable to select a team, try logging out and logging back in, or accessing the dashboard directly at dashboard.convex.dev to see if your team appears there.
- If the issue persists, there may be a bug or a backend issue not covered in the documentation. In that case, reaching out to Convex support or posting in their Discord community for direct assistance would be the next best step.
The knowledge sources do not provide a specific troubleshooting guide for this exact issue, so if these steps do not resolve your problem, I recommend contacting Convex support for further help.
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
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