#How to delete my Convex account?

3 messages · Page 1 of 1 (latest)

tepid forge
# 
{
    "code": "InternalServerError",
    "message": "Your request couldn't be completed. Try again later."
}

I got this error when I was trying to delete my Convex account.

marsh wagonBOT
#

Hi @tepid forge. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

#

It looks like you’re trying to delete your Convex project/account and hit an InternalServerError. From the available docs:

  • You can delete projects from the Convex dashboard: open your project, go to the Project Settings (⋮ on the project card), and choose Delete. Deleting a project permanently removes all deployments and data. If you saw the error during this flow, it may have been a transient server issue—try again shortly. If it persists, contact support via the dashboard link on your project page (Projects → ⋮ → Project Settings) (Dashboard: Projects).

  • If you’re using self-hosted/anonymous local projects created via npx convex dev and want to stop seeing old projects in the CLI, you can remove them from the local state file at ~/.convex/anonymous-convex-backend-state (Discord thread).

If you were trying to delete your user account (not just a project), the knowledge sources don’t provide explicit steps. I’m sorry, but there’s no information about end-user account deletion flow in the provided sources. Please reach out via the dashboard support channel for assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: