#Unable to Login to Convex

4 messages · Page 1 of 1 (latest)

tawny patio
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So recently, our team’s Github Account was marked as spam by Github due to which they have banned me from using any third-party app. Now I am unable to login to my convex account, even our convex account is on the pro plan. I require help with this matter. Any contributions would be much appreciated!

rose knotBOT
#

Thanks for posting in #1088161997662724167.
Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets.

  • Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.)
  • Use search.convex.dev to search Docs, Stack, and Discord all at once.
  • Additionally, you can post your questions in the Convex Community's #1228095053885476985 channel to receive a response from AI.
  • Avoid tagging staff unless specifically instructed.

Thank you!

tawny patio
spare field
#

We'll follow up on your pro support ticket today and do our best to get this resolved!