Billing page in dashboard is stuck loading | Convex Community | Page 1

heady patrol May 1, 2024, 7:19 AM

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Hello convex team,

The billing page on convex dashboard seems to be stuck loading as in the screenshot. I'm not sure if its just for me, but I already tried logging out & logging in, different browsers and clearing cache but no luck.

Can you please help?

subtle python May 1, 2024, 9:48 AM

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@heady patrol it loads for me, is it still stuck for you?

heady patrol May 1, 2024, 9:57 AM

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Unfortunately, still yeah 😦

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Just to give context, my account downgraded yesterday to apply startup plan. Might be related to that

subtle python May 1, 2024, 10:01 AM

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Gotcha, the billing team will get back to you.

heady patrol May 1, 2024, 10:02 AM

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Thanks Michal 🙂

brittle latch May 1, 2024, 4:00 PM

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Hey @heady patrol, thank you for your patience! We released a fix for this issue, please do let me know if you have any more issues

#Billing page in dashboard is stuck loading