How is DB Storage and Document Count calculated

[strong wedge]

Hi, for Bandwidth I understand the calculations but what is DB Storage and Document Count? On some days these values are 0 so just 0, but on other days they are really big. So, I don't understand what they mean.

[vital thorn]

Document count is the number of documents in your DB, and document storage is how much space they take up.

The 0 would suggest that you had no documents on those days, which is surprising. We'll look into it!

[strong wedge]

Yes, excactly, in all those days I store data but your system thinks I store nothing.

And another question: The DB Storsge on the top: What does that mean? It does not align with the DB Storage in the graph.

[vital thorn]

@strong wedge can you share a screenshot that shows the discrepancy?

[strong wedge]

862 MB + 287,33 MB = 1.149 = 1.15 GB

[rustic crag]

Hey @strong wedge , thank you for reporting, we're looking into the days that show 0 storage. For the discrepancy you mentioned, we use binary megabytes/gigabytes, so the conversion is 1024 MB = 1 GB. In this case, 1149.33 MB gets converted to 1.12 GB.

[strong wedge]

perfect. ok. nice

[strong wedge]

Hi Rebecca,

UPDATE: My DB Storage dropped again back to 0, but my data is still there.

[rustic crag]

hey @strong wedge, we've found the source of the bug and are implementing the fix now. I'll let you know when that's landed!

[rustic crag]

@strong wedge this should be fixed now moving forward, please let us know if you see it dropping to 0 unexpectedly again!

[strong wedge]

Hi Rebecca, it seems like this update broke the Document Count, because I only have two branches (Prod and Dev) and store only 147.245 Documents in them. But in the Dashboard it shows that I store 442K Documents. I also don't have another team member which could use this other amount.

Thank you very much for your support. This entire support system from Convex is amazing and I never had such good support with any other service.

[dusty lotus]

hi @strong wedge it looks like there's another dev deployment owned by a user who is no longer on the team. this isn't great, so we're looking into it

[strong wedge]

yeah, I kicked him, because I have to much storage usage and I thought his deployment would go away and free up some space

[strong wedge]

with kicking I mean I just removed him from the team

In general I would ask: How long does it take if I kick a user that his data is removed?

[dusty lotus]

currently the data owned by kicked members is not removed, but this is poor behavior that we're looking into right now. Thanks for reporting

[rustic crag]

hi @strong wedge thank you for your patience! your former teammate's storage usage should no longer be counting towards your team's usage. please let us know if you see further issues!

[strong wedge]

thank you!

[strong wedge]

in the future: if I remove my teammate, will his storage instantly be deleted or saved for a little bit of time (and is this represented in the dashboard)