Whenever i open the game it crashes | Backrooms: Escape Together | Page 1

pliant swift Oct 26, 2025, 8:50 AM

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Sometimes an unreal engine error pops up and sometimes it js opens with a black screen for 1 sec and closes

glad dagger Oct 26, 2025, 4:42 PM

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I think that's a pc issue instead of a game issue

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My old one did that

pliant swift Oct 26, 2025, 5:11 PM

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I have an rtx 4060 ti and an i7 13th gen

supple pulsar Oct 26, 2025, 5:12 PM

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update ur drivers (use nvidia geforce experience)

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try again, and if it doesnt work or ur drivers are up to date then install the redist stuff

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steam should install those redist automatically

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so reinstall the game / verify the files

pliant swift Oct 26, 2025, 5:26 PM

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Done too many times already

supple pulsar Oct 26, 2025, 6:41 PM

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pliant swift Done too many times already

drivers up to date?

pliant swift Oct 26, 2025, 6:59 PM

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yes

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i use driver booster pro

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is it ok?

undone spade Oct 27, 2025, 12:06 PM

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Uh.. I'm not too sure.

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Have you updated your BIOS?

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Heard 13/14th gen cpus had this issue and the fix was to update BIOS not just on this game but in other games too

pliant swift Oct 27, 2025, 1:12 PM

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Ill try to when i can

supple pulsar Oct 27, 2025, 5:50 PM

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pliant swift i use driver booster pro

maybe dont use that

pliant swift Oct 27, 2025, 5:51 PM

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how do i update them then

pliant swift Oct 27, 2025, 7:17 PM

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I tried asking chatgpt and it said it was because of my cpu with oodle

pliant swift Oct 27, 2025, 7:35 PM

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i updated my bios and it still doesnt work @undone spade

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I searched online and i found that some cpus like mine dont work right with oodle

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idk what to do anymore

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i cant even refund the game

undone spade Oct 27, 2025, 7:37 PM

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Were you ever able to play or open the game previously?

pliant swift Oct 27, 2025, 7:37 PM

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yes

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It always compiled shaders and when i tried to restart it it wouldnt work

undone spade Oct 27, 2025, 7:38 PM

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Then I'd probably try a few more options. Have you tried clearing your local BET files?

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In the appdata directory?

pliant swift Oct 27, 2025, 7:39 PM

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Yes

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so many times

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even the unreal engine ones

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it always says the same thing, when i clear the files it opens up an unreal engine error and when i try to start it it js crashes after 1 sec

undone spade Oct 27, 2025, 7:40 PM

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Tried running sfc /scannow, on a cmd window?

pliant swift Oct 27, 2025, 7:40 PM

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LoginId:61873abd4f09d66a5e72efb5872ae1ca
EpicAccountId:acc9cf61e76b4210b226ef3babaf839c

Fatal error: [File:C:\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 491]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 345 Group IoStoreHash:970f133984dfa6cb05f23909 Group NumShaders: 83 Shader Index: 4309 Shader In-group Index: 345 Shader Hash: 3B8B7E251927CFFFA9ACE2BE201A5C80C202764B. The CPU (13th Gen Intel(R) Core(TM) i7-13700K) may be unstable; for details see http://www.radgametools.com/oodleintel.htm

BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
BETGameSteam_Win64_Shipping
kernel32
ntdll

Intel Processor Instability Causing Oodle Decompression Failures

RAD Game Tools' web page. RAD makes Bink
Video, the Telemetry Performance Visualization System, and Oodle Data Compression - all popular video game middleware.

pliant swift Oct 27, 2025, 7:40 PM

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undone spade Tried running sfc /scannow, on a cmd window?

yes

undone spade Oct 27, 2025, 7:40 PM

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pliant swift yes

What popped up when you tried?

pliant swift Oct 27, 2025, 7:40 PM

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this i sent up here

undone spade Oct 27, 2025, 7:41 PM

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The sfc command doesn't bring that up :/

pliant swift Oct 27, 2025, 7:41 PM

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oh not the sfc

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the unreal engine pop up

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if u want i can run the sfc now and tell u

undone spade Oct 27, 2025, 7:42 PM

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I'd give it a go. Someone else who had issues running unreal engine games managed to get it resolved after trying that

pliant swift Oct 27, 2025, 7:42 PM

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alright

undone spade Oct 27, 2025, 7:42 PM

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Though the issue wasn't exactly the same with the error and alm but it would crash at shader compiler.

pliant swift Oct 27, 2025, 7:42 PM

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Avvio in corso dell'analisi del sistema. Attendere. L'operazione richiederà alcuni minuti.

Avvio in corso della fase di verifica dell'analisi del sistema.
100% della verifica completato.

Protezione risorse di Windows: nessuna violazione di integrità trovata.

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its in italian

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it says theres no problems tho

undone spade Oct 27, 2025, 7:43 PM

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Yeah just translated it now.. sonicthink

pliant swift Oct 27, 2025, 7:43 PM

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anything else i can do?

undone spade Oct 27, 2025, 7:44 PM

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Unfortunately I can't really think of anything else, I can only suggest you add the logs you have in the appdata folder for BET this forum post.

pliant swift Oct 27, 2025, 7:45 PM

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📎 CrashContext.runtime-xml 📎 UEMinidump.dmp 📎 BET.log

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these?

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Can't u like contact a dev or something? i rlly wanted to play with my friend and i cant even refund the game to buy another

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@undone spade

undone spade Oct 27, 2025, 7:49 PM

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Yeah those

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I'll see what I can do about trying to investigate the issue but as for a refund I'm not sure I can really be of help with that.

Can only really hope the devs try to investigate the issue. Or see if you can contact steam.

pliant swift Oct 27, 2025, 7:52 PM

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Ok, thank you

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:c

undone spade Oct 27, 2025, 7:54 PM

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I'd probably suggest dropping that driver booster thing you're using and just download offical drivers from online too.

pliant swift Oct 27, 2025, 7:54 PM

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I tried downloading the drivers from the nvidia app

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but still nothing

undone spade Oct 27, 2025, 7:55 PM

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pliant swift I tried downloading the drivers from the nvidia app

Well if it's a cpu issue then that might not change anything..

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Are you on a laptop per chance?

pliant swift Oct 27, 2025, 7:55 PM

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No

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I've tried anything and it only starts in directx 11 but the graphics are so bad, its impossible to play

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@undone spade

undone spade Oct 27, 2025, 7:59 PM

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Oh so you're able to run it in dx11?

pliant swift Oct 27, 2025, 7:59 PM

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Yes

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I tried before

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Rlly bad graphics tho

undone spade Oct 27, 2025, 8:03 PM

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Tried reinstalling directX runtime?

pliant swift Oct 27, 2025, 8:03 PM

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No

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Ill do it rn

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It says the same version is installed and theres no need to

undone spade Oct 27, 2025, 8:07 PM

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I'd probably just reinstall it anyway

pliant swift Oct 27, 2025, 8:08 PM

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It wont let me

supple pulsar Oct 27, 2025, 8:13 PM

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pliant swift how do i update them then

if u have nvidia then download geforce experience

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make an account and download the newest one

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drivers for ur graphics cards have to be downloaded from the original app or website

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in the worst case you can have a corrupted file on ur pc that crashes your game

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you can try opening ur command prompt as administrator and typing sfc /scannow

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that will look for corrupted files on ur system and fix them

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after everything done restart ur pc and reeinstall the game and if it still doesnt work then I would recommend reseting ur pc if u are willing to, if not then i dont know how to help more

pliant swift Oct 27, 2025, 8:45 PM

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I’ve already done everything

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And im not going to reset my pc

undone spade Oct 27, 2025, 8:50 PM

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Do you play any other UE games?

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Like fortnite etc?

pliant swift Oct 27, 2025, 8:51 PM

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I used to time ago, recently i played bodycam and ready or not

undone spade Oct 27, 2025, 9:00 PM

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I assume that's working fine then :/ strange that it's isolated to only affecting BET..

undone spade Oct 27, 2025, 9:21 PM

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Also devs usually give Bugs, suggestions etc a read so I'm sure they'll get back to you when they have time.

pliant swift Oct 27, 2025, 9:22 PM

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Alright, ill wait

pliant swift Oct 27, 2025, 9:22 PM

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undone spade I assume that's working fine then :/ strange that it's isolated to only affectin...

I had some problems with bodycam and ready or not too, ready or not especially

undone spade Oct 27, 2025, 9:23 PM

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Similar issues or different?

pliant swift Oct 27, 2025, 9:23 PM

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I reinstalled bet and it works now

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lemme try restarting it

undone spade Oct 27, 2025, 9:24 PM

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O nice

pliant swift Oct 27, 2025, 9:24 PM

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With ready or not it was similar

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On bodycam too but a lil different

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doesnt work anymore

undone spade Oct 27, 2025, 9:25 PM

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🥲

pliant swift Oct 27, 2025, 9:26 PM

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I searched on chatgpt and it says that its a problem with oodle

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it told me to make an engine.ini file that doesnt let it do that

undone spade Oct 27, 2025, 9:27 PM

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I mean chatgpt is alright but it isn't the best source of info. If you're having similar issues with RON I'd check over on their fourm pages for people that might have had the same issue and see if there's a fix they'd come across that you have yet to try.

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So long as it's not taking you to a suspicious site

pliant swift Oct 27, 2025, 9:28 PM

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i mean, chatgpt told me to wait for a new bios version so idk

supple pulsar Oct 29, 2025, 5:43 PM

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still the same issue?

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idk if u tried already but check this

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find on both those option B.E.T. and enable everything u find related to it

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if u use a vpn, disable it, if u dont then try using one who knows

pliant swift Oct 29, 2025, 6:35 PM

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wwdym

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i found the settings on the firewall but what do i have to do

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@undone spade any news with the devs?

undone spade Oct 29, 2025, 6:36 PM

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Nothing yet, unfortunately.

pliant swift Oct 29, 2025, 6:37 PM

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Awh:c, i mean dx11 is not so awful but lights are really dark

timber scarab Oct 30, 2025, 1:11 AM

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pliant swift doesnt work anymore

https://www.radgametools.com/oodleintel.htm

This is a hardware issue that can't be solved due to intel shipping broken CPUs

Intel Processor Instability Causing Oodle Decompression Failures

RAD Game Tools' web page. RAD makes Bink
Video, the Telemetry Performance Visualization System, and Oodle Data Compression - all popular video game middleware.

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If you ask intel, you can probably get a new one sent to you for free

timber scarab Oct 30, 2025, 1:13 AM

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pliant swift it told me to make an engine.ini file that doesnt let it do that

ChatGPT's workaround is probably worth trying as it correctly identified the issue

supple pulsar Oct 30, 2025, 8:27 AM

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pliant swift i found the settings on the firewall but what do i have to do

check the pic, you go to those 2 options on the left panel, input rules and output rules or smth like that, sorry mine is in portuguese. and then on each you will find a lot of apps, just find B.E.T there and enable everything related to it

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oh wait nvm, i thought it was a multiplayer issue, mb I confused bugs

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but still worth a shot tho, probably not gonna change much tho

#Whenever i open the game it crashes