i might need a litle precision about my

[tough nova]

I made this thread so as not to overload the coffee chat

@halcyon hinge @sick grail

[sick grail]

👍

[halcyon hinge]

tyvmmm

[deep kettle]

You can ask here yeah, but I highly recommend you just send a chat message directly to the official Google support if you can (otherwise a support ticket)

As we're just like you x)

[halcyon hinge]

lets say i just traveled countries, bought a new device and loged my gmail acc to it, changed password and other secuirty infos like phone number too due to having a new one in the new country, and the account got locked for suspicous acitivity, but then i could just have retreaved it but idk why when it coms to sending the sms code it says too many attempts try again in a few hours so i did ask chat gpt bout this and he said i should wait 24 to 48 hours and i waited 24hours and it still shows the message so should i just wait another 24hours to be sure or do u think it will percists or is ther another faster solution

[halcyon hinge]

ther is?

[sick grail]

ahhhh ok this should be helpful

[halcyon hinge]

oh

[deep kettle]

We can get it wrong + we can't "do" anything, whereas the support can look into some stuff of you're account and actually do stuff

[halcyon hinge]

wdym, u can help?

[sick grail]

but don't expect too much from me lol

[deep kettle]

Yeah

[halcyon hinge]

lol dw thx the least is apreaciated

[deep kettle]

The Google support is really good too imo

[sick grail]

I can try..... but Im not google support or anything

[halcyon hinge]

could u send me how to contact them, every time i tried i always get redirected to the ai auto responses

[halcyon hinge]

dw ;3

[deep kettle]

https://support.google.com

If you have google one you can directly chat with them in a few minutes

Otherwise you have to open a support ticket afaik

[tough nova]

Yes, that's why we recommend @halcyon hinge try with Google support

[sick grail]

ok. so it is not explicitly against the terms of service at least under my knowledge. However, google might have other reasons than terms of service violations.... best to contact google support.

[halcyon hinge]

yye i asked chat gpt right after i asked lol

[sick grail]

of the information you gave here I do not think it is violation of terms of service

however google support is far more helpful than me lol go try it

[halcyon hinge]

yee in this situation i dndt give my email to anyone

[sick grail]

do you have google one? if yes then support should be quite simple

[halcyon hinge]

ight ill wait another 24hours retry and if it percists ill contact suport

[deep kettle]

Yeah ChatGPT isn't too good at this lol

First thing to do in this situation is try to access your Google account

[sick grail]

on these situations I would not trust AI

[deep kettle]

To see what the suspicious activity is

[halcyon hinge]

ye but it bacame my bestie he always gets me answer asap

[deep kettle]

Might be someone else trying to get into your account

[sick grail]

yes

[halcyon hinge]

basically

loged in a unrecognized location

[sick grail]

haha

[halcyon hinge]

and changing security infos

[sick grail]

hmm....

[halcyon hinge]

like password

[deep kettle]

(yeah but wrong answer can be worse than having to wait to get a good one, especially here)

[halcyon hinge]

mhm mhm ur right

tho

wait

ill try to find a pic to screen shot the error i get

it simply says

[deep kettle]

Just get to a device you're still logged in into

[halcyon hinge]

retry in a few hours

[deep kettle]

Like your phone probably

[halcyon hinge]

ye i did

[deep kettle]

(your phone will not log out)

[halcyon hinge]

it does says wait a few hours

even on it

[deep kettle]

And go to your account settings

You'll see the suspicious activity

And say if it's really you or.not

[halcyon hinge]

its not about seeing the sus acitvity

i know what caused it

[halcyon hinge]

oh?

no wait

to access google ac settings

i have to be loged

at first

which i cant be since the acc is locked

[deep kettle]

That's why I said you first need to go to a device where you're still logged in normally like your phone

[halcyon hinge]

thats what i did

and it indeed was loged out

[deep kettle]

Hmmm

[halcyon hinge]

or maybe i loged it out manually i tbh cant rememeber ;-;

but not the point

[deep kettle]

Yep then contact Google support

[sick grail]

yeah not sure....

[deep kettle]

Probably nothing you can do here either

[halcyon hinge]

anyways anyway i have no better chocie than

[deep kettle]

They probably have their reasons to have done this

[sick grail]

maybe

[deep kettle]

(like someone else trying to get into your account)

[halcyon hinge]

waiting, obeying google when they say to wait a few hours even if its 48 ;-;

[deep kettle]

So they 100% locked it

[halcyon hinge]

like

if

EVENTUALLY

somone gave me ther gmail for x reason

[deep kettle]

Oh then you might be in trouble lol

[halcyon hinge]

they would think its a compromisation?

[deep kettle]

Yup

[sick grail]

yeah

[halcyon hinge]

yyye but if it was

[sick grail]

yes

[halcyon hinge]

100% locked

i shouldnt even see the option

to recover it

should i

[halcyon hinge]

anyways i do that

[sick grail]

hmm

[halcyon hinge]

and if its still ther ill ask the suport

what could be so bad anyway cuz

in case i need som verification from the other device

or old phone number for example

i can

so

[deep kettle]

How do they know if it's voluntary or not

You can have tried stealing it lol

So the owner should contact Google support

[deep kettle]

I mean they might have banned/blocked you or your device
Sharing a gmail account isn't allowed per their Terms of Service afaik

[halcyon hinge]

cuz

they could just

ask for verification

[sick grail]

yeah that is not allowed

[halcyon hinge]

from old phone number or stuff

[sick grail]

if it was only that simple

[halcyon hinge]

no no

[sick grail]

??

[halcyon hinge]

if it was banned or deleted

it would say so

it clearly says

i can recover it

if i wait a few hours

[sick grail]

i think they blocked you

not deleted

[halcyon hinge]

why would u think they did?

like u mean

blocked my new device??

[sick grail]

probably....

[deep kettle]

I don't think there is a way to verify that

[halcyon hinge]

ohhhh but then i wouldnt even be able to get the

[deep kettle]

Not the account, you

[halcyon hinge]

recover option

[sick grail]

unless you set up a verification method

[halcyon hinge]

it would say

my device couldnt

be recognized

alrd seen that

but i figured

[deep kettle]

Nope device recognized is something else

[halcyon hinge]

if i just try to login in private navigating

[halcyon hinge]

ye which i did

i set a phone num

and a backup mail

[sick grail]

you set up 2 step verification??

[deep kettle]

Doesn't prove it wasn't stolen ┐⁠(⁠ ⁠∵⁠ ⁠)⁠┌

[halcyon hinge]

yyye

i do beleave i did

[sick grail]

true

ok I am getting confused

[deep kettle]

Essentially @halcyon hinge we have no way of knowing without more information because it could be anything

Could be someone else trying to get into the account

Could be you & the owner logging in at the same time from different places (not allowed) so blocked

Could be really anything

So contact Google support

Because they literally have the answer

[sick grail]

true

[halcyon hinge]

no i

basically

[deep kettle]

They can know why it was blocked :)

[halcyon hinge]

already worked as a midle man in som trading stuff and i know why this lockdown occures

its not cuz u log on 2 diff locations

my sister is in a diff country and is loged to my mail

but its

cuz

[sick grail]

hmm

[halcyon hinge]

i changed pass

right after

i loged in new device

in new location

that trigers it

[deep kettle]

Impossible to tell, it's basically when Google AI detects that something is unusual per this user habits

Anyway

We really can't do anything for you

[sick grail]

suspicious activity could be anything.... they just lock your account to be safe

[deep kettle]

So I'm not 100% sure what you expect us to tell you

But can't really tell you more than just contact the official support

[halcyon hinge]

i just

i kinda am pretty sure even if it take more than 48hours at som point the message that says retry in a few hours will be gone since duh if they wanted it to be perm banned or perm locked smthg like that they would say so as they usually do with acutllay banned emails

when i login

i get the option to recover

[deep kettle]

Nope I can confirm they do not

[halcyon hinge]

i can send phone number verification sms

[deep kettle]

If the whole account is banned they may do so

[halcyon hinge]

what

[deep kettle]

But if your device is they won't

[halcyon hinge]

oh no no

the previous owner

from his original location

has the same error

[deep kettle]

Yep

[halcyon hinge]

they woulndt lock his device aswell

[deep kettle]

Because the account is locked out for security reasons

[deep kettle]

Yes they would

[sick grail]

hmm

[deep kettle]

Essentially

[sick grail]

of course they would

[halcyon hinge]

uh

ok ill

[deep kettle]

If something shady happens -> lock the whole account -> give the account back to verified owner

[halcyon hinge]

just pray and hope

;-;

[halcyon hinge]

well that

would be the solution

[sick grail]

i think you should contact google support

[halcyon hinge]

if the verified owner gets it back

ill get it back too

[deep kettle]

Yes that's why we tell you to tell the owner to contact Google support

That way they get back their account :)

[sick grail]

yes

not sure how much else I can help sorry

[halcyon hinge]

ooo

they should

i shouldnt

rt?

okiii

[deep kettle]

Yup probably

[sick grail]

yes

[halcyon hinge]

tyvm thats pretty much all i needed

love yall

i still keep the hope it just will work withing the next 30 hours

heh~

[deep kettle]

[halcyon hinge]

Ur arab ?

[deep kettle]

yep

half at least

[halcyon hinge]

Help this is random i just read yor username

Yay same

Wher from

If i may ask

[deep kettle]

Algeria!

You?

[halcyon hinge]

Morrocooo!

Neighborhood hehe

[deep kettle]

Neighbors

xD

[sick grail]

nice

[halcyon hinge]

Hey um i tried to do this but

Wher pls

Also what is google one?

Oh its a paid thing?

[sick grail]

sorry I didn't check this thread haha

[sick grail]

yes it is

[opal sentinel]

@sick grail my Google account has been locked and I don’t know why and can you guide me how to recover