#Audio not working properly

1 messages · Page 1 of 1 (latest)

molten prawn
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When I was playing it today the audio was only working for like 10 seconds then it just gets silenced but when I turn up my volume it appears again but after I stop holding the volume button the audio disappears again it was working fine before but only now it happens please fix this

dark cedar
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Hello! Is this the first time this has happened? I mean, has this happened before and it has resolved itself?

molten prawn
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This is the first time it happened for me I don’t know if other users have this problem

dark cedar
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I deleted your video to protect your account

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Be careful not to show your support key, anyone could steal your account using it

molten prawn
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Oh ok

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But you know what I mean right?

dark cedar
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I see. In order to rule out some possible reasons, please try restarting your device. If, after doing it, the issue persists, please contact us over the Support portal on the settings menu so we can check your account.

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You can also send the video to help our agent to investigate the issue further.