faq

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What’s the difference between the game Editions?

All editions include the base game, with any pre-orders awarding the Terrarium of Muad’Dib base decoration and the Sunset Dye Swatch.

The Deluxe Edition also offers the 5-day head start (available now), along with the Sunset Dye global Swatch, Season Pass, and Sardaukar Bator Armor.

The Ultimate Edition includes all of the above plus the Dust Rider Sandbike Swatch, the Blue Dasher Ornithopter Swatch, the Caladan Palace Building Set, the Dune (2021) Film Stillsuit, the Digital Artbook, and the Digital Soundtrack.

How do I access Deluxe and Ultimate Edition content after purchasing?

Swatches are accessed in the in-game item customization menu and can be switched at any time.

Armors, the Terrarium of Muad’Dib, and the Caladan Palace Building Set are unlocked as schematics, and must be crafted.

The Soundtrack is unlocked as a separate product on Steam.

Finally, the artbook can be found in the game files where you’ve installed Dune: Awakening.

How does the head start work?

The head start lets you play five days before the main launch. The servers available during this time will also be available to players starting on June 10th, when the majority of servers go live.

Does my progress carry over to full launch on June 10th?

Yes, all progress you make in the head start carries over into the full launch.

How do servers work in the game?

The very short version: every World is a group of servers, and you can play with anyone in the same World. Servers in the same World share Social Hubs and the Deep Desert. The Hagga Basin is on a per server basis.

The longer version: we go into detail in our server blog.

How do I visit my friend who’s on another server?

Servers can be filtered by location and you will be able to see which servers your Steam friends are playing on. As long as your friend is in the same World (group of servers) as you, you’ll be able to visit their Hagga Basin and play with them. You can even build with them, but you can't establish your own base - you can only do that on your home server. In fact, you can visit any server, even if no friend is playing there.

You pick your home server in the game lobby, before character creation.

Can I play on a private server?

Yes, you can! Check out all the details on this page.

Where are the servers located?

You can see them all in this announcement.

What is Dune: Awakening’s business model?

It’s a straightforward DLC and Expansions model. No subscription and no in-game shop.

Will there be post-launch content?

Yes! We have big plans for post-launch. There will be free content updates as well as paid Expansions and DLCs. We cover it in more detail here.

What languages is Dune: Awakening localized in?

Interface, subtitle, and all text is localized in French, Italian, German, Spanish, Japanese, Korean, Polish, Brazilian Portuguese, Ukrainian, Russian, Turkish, Simplified Chinese, and Traditional Chinese. All voice dialogue is in English, with localized subtitles.

When is Dune: Awakening set? Do I get to play or meet Paul Atreides?

Dune: Awakening takes place roughly around the same time as the first book, on Arrakis, but in an alternate timeline where Paul Atreides was never born. Instead, Lady Jessica obeyed the instructions of the Bene Gesserit and had a daughter, and from that one event, history took a very different direction. For instance, Duke Leto Atreides survived the attempt on his life and is now locked in a conflict with the Harkonnen over Arrakis and its precious spice.

You will still visit many of the same locations and even meet some of the characters you know and love, and for Dune fans we believe this setting provides a unique way to experience the IP.

Learn more about this in our Story Cinematic – The Vision of Paul Atreides, available here.

If I get killed by the sandworm, will I lose everything?

Yes! The sandworms represent what is perhaps the ultimate danger on Arrakis, and you must take care to ensure you don’t end up as worm food. Never build in the open desert, stick to the so-called “rock islands”, and when traversing between them make sure you move quickly and with care. Sandworms are drawn to movement in the open desert, and while there is a certain grace period involved, if you stay there too long, they will find you.

Part of the fun in Dune: Awakening is learning how to avoid them and manage the risks. Once you get to the Vermillius Gap, you’ll start seeing spaceships crashing into the open desert, and these have loot ripe for the taking. Can you make it out there, salvage what you can, and make it back to safe ground before the sandworm comes?

That said, the first time you get killed by a sandworm, the penalties are milder. That’s your chance to learn, and if there is one thing you need to do on Arrakis to survive, it’s learn from your mistakes.

How do I report any bugs or issues I encounter?

If you run into any issue, please let us know through the in-game bug-reporting tool, and we will investigate it as fast as possible.

Check #report-issues-and-players for more info!

System Requirements

Minimum:

OS: Windows 10 64-bit (or newer)
Processor: Intel Core i5-7400, AMD Ryzen 3 1200
Memory: 16 GB RAM
Graphics: NVIDIA GeForce GTX 1060 (6GB), AMD Radeon 5600XT (6GB)
Storage: 60 GB available space (SSD required)

Recommended:

OS: Windows 10 64-bit (or newer)
Processor: Intel Core i7-10700K, AMD Ryzen 5 2600X
Memory: 16 GB RAM
Graphics: NVIDIA GeForce RTX 3070 (8GB), AMD Radeon 6700XT (12GB)
Storage: 75 GB available space (SSD required)

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SERVER LOCKING

The Dune: Awakening servers have a mechanism that kicks in when there is a very high level of player activity within a certain timeframe. The system sees that the server is becoming too popular and prevents new characters from being created. This is to ensure that servers don't become overpopulated, something that could result in queues.

These server locks are temporary and the system periodically checks to see if it's safe to remove the lock. This happens several times within a 24-hour window.

If the player activity level exceeds an acceptable threshold, the lock remains in place. If the activity level is within an acceptable range, the lock is removed, allowing more players to create characters on that server. Please note that this threshold dynamically updates to balance the server activity, which typically results in more slots opening up over time. However, if a server is very popular and has a lot of regular activity, it may take longer for the server to unlock.

The entire World that had the server I wanted to join was locked!

Worlds are not supposed to lock, only individual servers. This was an issue that we have now resolved.

I want to play with my friends, but the server is locked. What should I do?

If a specific server you want to join is locked, you can check back regularly to see if new slots have been enabled. You can also choose to start a character on another server in that World, and then visit your friends' server. As a visitor, you can do everything except claim land. So you can play together, progress together, and help them build on their plot of land. You can bring anything with you across servers.