[SPZ2-6394] [1.0.3-rc3] - Multiple Crashes; during gameplay, at menu, at launch, and during gameplay

[chilly remnant]

Hello! Sorry for the vauge title. I have done my best to troubleshoot by tweaking settings and reading the troubleshooting guide, the bug reports, and looking for patterns in my crash logs. I have experienced four types of crashes.

1. During gameplay, one of those "Object reference not set to an instance of an object" null reference unhandled exception errors. See attached Null.log

2. At menu; No log for this one unfortunately

3. At launch; the log isn't particularly helpful to me but I will include the crash.dmp-s

4. During gameplay pt 2: The game half-crashes in that the screen goes black, I alt-tab out, but am unable to click anything else on any other window and the cursor icon remains the one from the game. I work around it by ctrl+shift+esc to task manager and then tabbing to the Shapez 2 process and killing it with the delete key. Sometimes the process is not even there to kill so I have to hard-reset my computer with the power button. (Or a keyboard command I don't know). This does not generate a crash log.

PS I have loved the game since EA and 1.0 has been awesome! Thanks for everything!

PPS: I ran some 3DMark benchmarks to make sure my PC itself wasn’t randomly shitting the bed. All good there.

PPPS: I can include a savegame but was hesitant because it says in the guidelines “a minimal savegame”. Mine didn’t have a ton of entities right now but is maybe 15 hours old.

[fringe karma]

Thank you for reporting this bug! Our team will review your report soon.
Feel free to add more details in follow-up messages — we're also scanning for duplicate reports automatically now.
📨 There are currently 40 reports awaiting team review. Due to the high volume, it may take a little longer for us to get to yours.

💾 Savegame files (.spz2) are very helpful if relevant to the issue!
Export via Main Menu → Play → click the download icon on the relevant savegame.
You can also find them here:
• Windows: %USERPROFILE%/AppData/LocalLow/tobspr Games/shapez 2/

[fringe karma]

📋 Log File Analysis

Thanks for attaching your log file — no errors have been found at a first glance.

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📋 Log File Analysis

Log Analysis (Launch.log):

Errors Found in Launch.log

1. SymGetSymFromAddr64 Error: The debugger symbol resolution function SymGetSymFromAddr64 repeatedly failed with 'Attempt to access invalid address.' across 11 occurrences at various memory addresses (e.g., 00007FFFD2312CD3 through 00007FF6EBAC11F6), all occurring within a stack trace originating from mono_install_unhandled_exception_hook in mono-2.0-bdwgc.

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📋 Log File Analysis

Log Analysis (Null.log):

1. NullReferenceException: Object reference not set to an instance of an object, occurring in InstancedMeshManager.Add and propagating through FluidPortPackageRenderer.DrawPackage.

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Found 6 similar reports • Searched 3,617 reports • Use /check-duplicates to recheck

[tame talon]

ive experienced the 4th type before but only twice, once during loading and once during gameplay
my solution was to shove it into a different desktop and then get steam or task manager to close it, but idk if you use windows11 so that might not work for ye

[chilly remnant]

Good to know! Unfortunately my preferred solution would be to get the game to stay open, not figuring out how to close it 😂
But thank you for the info!

[tame talon]

xd

[urban sandal]

Thanks for reporting this issue.
What are your system specs? (CPU+RAM)
Also:

1. Can you verify your files
2. Have you got the latest video drivers?

[chilly remnant]

Processor 13th Gen Intel(R) Core(TM) i9-13980HX, 2200 Mhz, 24 Core(s), 32 Logical Processor(s)
32 GB RAM, SODIMM (laptop) at 4800 MT/s
4080 (but the laptop version so half the performance of a real 4080)

[fringe karma]

✅ Thank you for providing further information, our team will have a look again!

[chilly remnant]

I had tried verifying my files. Took a few days off and played yesterday and had more success. I will check drivers

Drivers were...eight months old. Hadn't had issues with other games but drivers that old alone is enough to make my report basically completely invalid haha

[urban sandal]

What temperature is the CPU getting up to while playing?
And has the bios been updated to counter the 13th generation stability issues?
13th generation CPU's had a problem with spikes to the voltage that caused instability and over time permanent damage. The only way to counter that is a bios update.

What could reduce problems would be to fps limit the game. I recommend trying 30fps and if that is ok, try 60fps.

[chilly remnant]

I did 1440p and 60. CPU hits quite high temps (90s celsius lol) but I chalked that up to laptop being laptop

[urban sandal]

Then try 30 would be my recommendation after that.

[chilly remnant]

If I’m not getting crashes I’d rather have high tempts and game at 60 than drop to 30 but I do understand that that may be silly and also would help if the crashes reoccur

[urban sandal]

Is it still crashing at 60fps?

[chilly remnant]

It didn’t crash yesterday when I played for about an hour

And that was at like 90 fps

[urban sandal]

And it's had the bios updates to fix the microcode voltage spike issue? (or\ updated before you bought it?)

[chilly remnant]

Yes it had that update at least (asus 331) but current was 333 which I just updated to

[urban sandal]

Ok. Well I recommend looking up the CPU specs and see what it's max temperature and staying stable is.
And also keep an eye on the temperature of the CPU and GPU while the game is running.
Then adjust the fps limit to see if that improves things.

[chilly remnant]

Yeah I use steam's overlay to watch that. Thank you for the assistance and sorry about the lack of information!

Menu crash immediately haha

[fringe karma]

📋 Log File Analysis

Thanks for attaching your log file — no errors have been found at a first glance.

[chilly remnant]

Oh well, probably just my system at this point!

[fringe karma]

📋 Log File Analysis

Thanks for attaching your log file — no errors have been found at a first glance.

[urban sandal]

Got any other games that you play that would be as CPU/GPU intensive?

[urban sandal]

Nasty crashes. They don't show their shutdown information 🙁

[chilly remnant]

Played a lot of valheim yesterday but that obviously is not on the same level. Have played Borderlands 4, COD, Starfield, Oblivion Remaster, Doom Eternal

BG3

[urban sandal]

And no crashing at all on any of them?

[chilly remnant]

No but it has been a while since playing some of them. I will try a few out now and see

Oh and 3DMark benchmarks was the other thing I tried

[urban sandal]

BG3 is the only one I have of those games. I know it can make the CPU and GPU work really hard as long as the fps is unlimited.

[chilly remnant]

Gonna play some satisfactory to try and scratch the itch lol

[urban sandal]

Good game. You don't want to see the belt spaghetti I had all over the place...

[chilly remnant]

With unlimited FPS, 1440p, and “ultra” preset I’m getting 120 average

[urban sandal]

Temperature?

[chilly remnant]

Same, mid 90s. I checked online and it’s designed for 95, throttling above that

Probably lower usage though

[urban sandal]

Lower usage for satisfactory compared to Shapez 2?

[chilly remnant]

I wasn’t paying attention to that unfortunately, I got distracted. I’m just guessing CPU might have been a bit lower due to it being a new save file and lots less to sim

[urban sandal]

ok

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[SPZ2-6394] [1.0.3-rc3] - Multiple Crashes; during gameplay, at menu, at launch, and during gameplay