#[SPZ2-6129] [1.0.0-closed-beta] World blanked out but interface remain

151 messages Β· Page 1 of 1 (latest)

rancid notch
#

In the middle of thinking the layout for a 1x1 cutter, the world just went blank. I was just staring at the screen thinking without doing anything when it happened.

Esc key on keyboard stopped working but mouse can still click on the top right "Gear" icon to bring up the menu.
Windows key on keyboard is still working which is why the background music was paused for a second since pressing the Windows key make the game no longer active window.

After I pressed the "Quite to desktop" button in the manual, I got a black screen for some time then the game's crash window shows up. Crash window here I am referring to the small white window with the Shapez 2 icon in the middle.
Not too sure which version is this but the last update in Steam version say last updated was 2 Apr 2026.
I am uploading the same save file and player log as my other bug report a few minutes ago. Both events happen yesterday.

median nestBOT
#

Thank you for reporting this bug! Our team will review your report soon.
Feel free to add more details in follow-up messages β€” we're also scanning for duplicate reports automatically now.
πŸ“¨ There are currently 27 reports awaiting team review. Due to the high volume, it may take a little longer for us to get to yours.

median nestBOT
median nestBOT
#

Savegame Corrupted after Tweaking the Belt Filter
Done β€’ Priority: Medium β€’ Fix: Update 0 - Patch 1 β€’ Game: 0.0.7 β€’ Resolution: Done

The savegame becomes corrupted and crashes with a white screen after configuring a Belt Filter with a specific shape code. The crash occurs when loading the save file, requiring the game to be closed through task manager. The issue was identified to be caused by a Signal Producer connected directly to a Trash. After fixing this connection, the savegame loads without issues. The corruption prevents the player from accessing their save until the problematic machine configuration is corrected.

#

Map disappears when selecting conveyor belt building menu after building a belt and not moving the camera
Done β€’ Priority: High β€’ Fix: Dimension Update [0.1.0] β€’ Resolution: Cannot Reproduce

When returning to the Conveyor Belt building Toolbar after placing a Conveyor Belt without moving the Camera, the entire map disappears along with all sound. The issue occurs by building a Conveyor Belt of any length while keeping the Camera still, exiting the Toolbar by right-clicking, then pressing the Conveyor Belt build Toolbar again. Only The Vortex VFX remains visible. The issue is fixed if the Operator moves the Camera. The bug also occurs when placing a single Conveyor Belt or Pipe, a...

#

[Alpha 14 Demo] the floor vanished after completing a sidequest
Done β€’ Priority: Medium β€’ Fix: 4.1 - EA Prototype β€’ Resolution: Done

The Space Platform floor vanished after completing a Job where the player had to deliver Squares for a Belt Speed increase. This is a Graphics bug where the platform becomes invisible, though Conveyor Belts and other Structures can occasionally still be seen. The log shows a repeated exception "Invalid progress value" from BeltPortSenderInput with value 1176 exceeding bounds, occurring 100+ times in a loop. The game becomes glitched and unplayable when this occurs. This issue was fixed in dev...

#

InvalidOperationException: Cannot exceed capacity of 8 entries. (Islands suddenly stop rendering) Train Error
Done β€’ Priority: Medium β€’ Fix: 4 - Early Access β€’ Game: 0.0.0-alpha20 β€’ Resolution: Done

When opening a specific savegame and zooming out to select space platforms in Alpha 20, an InvalidOperationException error occurs stating "Cannot exceed capacity of 8 entries" in the train navigation code. This causes space platforms to suddenly stop rendering and become invisible. The error repeats over 100 times in the logs and is related to TrainsNavigationSimulator when determining train direction on rails. The issue appears to be specific to Alpha 20 and may already be fixed in later ver...

#

KeyNotFoundException: The given key '53184' was not present in the dictionary
Done β€’ Priority: Highest β€’ Fix: 4 - Early Access β€’ Resolution: Done

A KeyNotFoundException error occurs when attempting to delete Belt Catchers on a Space Platform. The error spam prevents further interaction with affected structures - the Belt Catcher and connected Conveyor Belt become translucent and cannot be deleted or replaced. Clicking on the affected structures causes the screen to go blank. The Space Platform itself also becomes unable to be deleted. This appears similar to a previous Alpha 22.3 bug that was triggered by deleting a Painter.

#

Linux: Crash when losing focus if in full screen or borderless mode
To Do β€’ Priority: Highest β€’ Fix: Probably Never β€’ Game: 1.0.0-beta2

On Linux (Ubuntu), shapez 2 crashes instantly when the game loses focus while in fullscreen or borderless screen mode. This can be triggered by using Alt-Tab, the Windows key, or clicking outside the game window from the main menu. The game should continue running when focus changes regardless of the screen mode. The issue was previously observed on Bazzite but has since resolved there.

mystic crater
#

if you have opened the game since that happened, then the log file no longer contains the logs of that game session. I'm saying that since what you got is most likely due to an error happening every frame, and when that's the case you see the error in question repeated a lot of times in the log file, but there isn't any in the one you provided

rancid notch
#

Oh ok
Thanks for letting me know
I should keep the backup of it immediately next time

compact canopy
rancid notch
#

There were a few (<5 times) crash between now this and the previous one I reported
Majority of time it is fine

#

My current play time is around 54 hours

#

So another 50 hours in
Average less than 1 crash per 10 hours

#

Fyi I have not change my RAM configuration so far since not sure if it is really relevant and the time affort may not really worth it....

rancid notch
#

Nope

#

Average less than 1 crash per 10 hours of game time

compact canopy
#

In playing the game normally with the rest of the closed beta group, I have had 1 crash in 3 weeks.

rancid notch
#

So mine seems to be above average

compact canopy
#

Sorry to hear you are having these crashing problems more frequently. There are no regular actions that you do that happens around the time of the crashes?

rancid notch
#

I personally find this acceptable since I only need to restart the game and auto save is every 5 minutes

compact canopy
#

Do you have problems with other games crashing?

rancid notch
#

Not really any specific thing I have notice can cause a crash

#

Another recent game I played was hitman and there was no crash at all

#

Most of the time my PC is running 1 game & 100+ tabs of Google Chrome

#

which I maybe streaming a video

#

May have open a few simple Excel files and notepad too but that's it

compact canopy
#

There has been a few reports recently talking about ram maxing out and causing errors. Anything like that happening?

rancid notch
#

Not that I am aware of

#

I think I do have more ram than I needed

#

And I havent really seen usage above 60% majority of time

compact canopy
#

Yeah, that should be an ok amount πŸ˜‰

#

When it crashes next time, please save the log file and the save file?

rancid notch
#

sure

#

I previously thought it is an accumulate log file
My bad

compact canopy
#

It's fine πŸ™‚

misty marsh
#

For context, I think I can see this error in the backend

#

@compact canopy want me to create the JIRA so it can be linked?

compact canopy
#

For sure.

misty marsh
median nestBOT
#

[SPZ2-6129] [1.0.0-closed-beta] World blanked out but interface remain

#

πŸ”— This bug has been linked to our internal ticket SPZ2-6129. Our development team will now have a look. Feel free to comment with further information if you believe it might be useful!

misty marsh
rancid notch
#

Is this from my save file or on the server end?

misty marsh
#

Server πŸ™‚

compact canopy
#

What are your system specs?

rancid notch
#

Good that the game has send crash report to server

#

#πŸ”’closed-beta-chat message
Do you need more than this?

compact canopy
#

Oh. It's you πŸ˜‰

rancid notch
#

Yes me again 🀣

compact canopy
#

I fear that this is going to be an issue with your computer and not be something most others experience.

#

Did you try removing half the ram?

#

Half was XMP and half EXPO right?

#

Or half Intel optimized and half AMD optimized.

rancid notch
compact canopy
#

I was also worried about your Intel CPU generation.

rancid notch
#

All other specs are the same

compact canopy
#

Did you try removing half the ram that as a different make and seeing if that stabilized things?

rancid notch
compact canopy
#

Yeah that sucks πŸ™

rancid notch
#

It will take me at least half a day to take them out and resemble my rig....

rancid notch
compact canopy
#

You could do a memtest86 test on it.

#

That will show you if ram is a problem. Then no need to remove it.

#

I feel your pain regardless of its your computer or not that is causing the issues you have been having.

misty marsh
#

Also for context - this doesn't look like a system / spec specific issue

compact canopy
#

So might be unique to the way that @rancid notch plays?

misty marsh
#

I don't know tbh πŸ˜… it seems like a very specific issue in the simulation

compact canopy
rancid notch
#

Interesting
But I was literally hands off when this happened

compact canopy
#

A lot of things are going on in the game even if you aren't interacting with it.

rancid notch
#

Yes

#

So it must be related to something I have built already

#

I am a new player so there isnt much in my save as you can see

compact canopy
#

The error mentions the half cutter.

rancid notch
#

It's actually not something I fancy using as I havent got a nice blueprint for it yet (which is why I was trying to think about 1)
So there arent much of them in my save
I may have more half destroyer than cutter

median nestBOT
rancid notch
median nestBOT
compact canopy
rancid notch
median nestBOT
rancid notch
rancid notch
# rancid notch

2 on the left are similar to the screenshot above, 4 on the right should be created after the crash
So by the time of crashing, there should be 3 platforms only with similar configuration

rancid notch
rancid notch
compact canopy
#

I don't have enough information to go off to the exact cause other than the half cutter was involved πŸ™

#

Which actually a lot really. Hopefully you have another crash playing with them in the future so it can be fixed πŸ˜›

#

I had a play around with your save, but there weren't any issues.

rancid notch
median nestBOT
compact canopy
#

Nothing in that one πŸ™

rancid notch
#

I just realise I have only started the game once more after it crashed

#

So this is the previouis log

#

It has loads of lines look like error related to me

compact canopy
#

It's the nicest, non error infested log file that I have seen in a while πŸ˜‰

#

It shows a lot of the stuff at the end when the game is closing

rancid notch
compact canopy
#

Nothing severe is happening there

rancid notch
#

This one has timestamp same as the time of crashing

compact canopy
#

We call that screen at the end of the video the purple screen of death. That usually indicates the log file is spamming like crazy.
Also the half cutter error isn't mentioned.

rancid notch
#

I see
Bad luck then

gilded spire
compact canopy
#

Than 128GB...no.

gilded spire
compact canopy
#

64 I would consider

gilded spire
#

My spare/backup computer only has 64GB

rancid notch
#

It was me wasting my money.....
Don't repeat my mistake

#

I suspect Windows itself isnt programmed to utilise all of them

gilded spire
#

More RAM is never a mistake.

gilded spire
rancid notch
#

That's good to know
I got Pro too
I think the only case that may take up those RAM will be running Hyper-V
But I still havent got a need to use that much

gilded spire
rancid notch
gilded spire
#

I have 3 monitors. Wonder if I could get 3 games to each use their own game controller and play all 3 with 2 other friends...

rancid notch
median nestBOT
median nestBOT
rancid notch
#

There is no white small window with Shapez2 icon this time
Only the Window's prompt for close the programme or wait for it

rancid notch
median nestBOT
median nestBOT
rancid notch
#

The log this time actually told me 1 thing useful is that there are crash reports saved in a different folder
There is also the player log of the cutter blank out yesterday saved there
C:\Users\XXXXXX\AppData\Local\Temp\tobspr Games\shapez 2\Crashes\

median nestBOT
# rancid notch The log this time actually told me 1 thing useful is that there are crash report...
πŸ“‹ Log File Analysis

Log Analysis (Player.log):

  1. NullReferenceException: Thrown in HashSet's internal AddIfNotPresent method via ObjectEqualityComparer.GetHashCode, indicating a null item was passed to a HashSet.Add call.

  2. NullReferenceException / AggregateException: A NullReferenceException occurs repeatedly in HalfCutterSimulation.Update, which is propagated and rethrown as nested AggregateExceptions through SimulationCluster.Update and up to GameSessionOrchestrator.FinalizeLogicUpdate via GameSessionOrchestrator.Tick.

#

KeyNotFoundException: The given key '53184' was not present in the dictionary
Done β€’ Priority: Highest β€’ Fix: 4 - Early Access β€’ Resolution: Done

A KeyNotFoundException error occurs when attempting to delete Belt Catchers on a Space Platform. The error spam prevents further interaction with affected structures - the Belt Catcher and connected Conveyor Belt become translucent and cannot be deleted or replaced. Clicking on the affected structures causes the screen to go blank. The Space Platform itself also becomes unable to be deleted. This appears similar to a previous Alpha 22.3 bug that was triggered by deleting a Painter.

#

Game rendering breaks down. "Mesh ID Exceeded range" error spammed in console
Done β€’ Priority: Medium β€’ Fix: 4 - Early Access β€’ Resolution: Done

Game rendering breaks down after 1.5-2 hours of gameplay, with "Mesh ID Exceeded range" error spammed in console. Issue possibly related to having many Wires on screen while working on a Make Anything Machine. The error indicates the game exceeded its internal mesh ID limit during rendering. Game becomes unplayable and requires full restart. Not reliably reproducible but has occurred twice under similar conditions.

#

Game flickers after a few minutes of running. Getting errors
Done β€’ Priority: Medium β€’ Fix: 4 - Early Access β€’ Game: 0.0.0-alpha22.3 β€’ Resolution: Duplicate

The game flickers after a few minutes of running and produces errors. The issue appears to be triggered during normal gameplay, with the player receiving errors logged in player.log. The flickering may be related to a Train Launcher connected to The Vortex, as removing it seemed to stop the problem. The player was using F9 for speed modifications and had to revert to a previous save state. This significantly disrupts gameplay by causing visual flickering and forcing the player to reload earli...

#

Rare display crash condition
Done β€’ Priority: Medium β€’ Fix: OLD Early Access β€’ Resolution: Won't Fix

Player experienced a rare system crash after approximately 40 minutes of playtime where all displays went dark and sound output looped. The crash required a hard PC reboot via power button. A second occurrence happened at 2.2 hours of playtime with similar symptoms but game audio continued normally. The issue appears to be system-specific as it also occurs in other games like Victoria 3. Player attempted fixes including disabling fullscreen optimizations, updating graphics drivers, and switch...

#

Laptop experiences a game crash on certification tutorial.
Done β€’ Priority: High β€’ Fix: None β€’ Game: 1.0.0-alpha5-rc2 β€’ Resolution: Cannot Reproduce

shapez 2 crashes randomly during the Certification phase, causing the game to freeze, display a crash error window, and become unresponsive until it fully closes. The crashes occurred on a laptop with a 4050 GPU while running DirectX 12, happening at random intervals during various in-game actions. Log analysis revealed a savegame version mismatch error and a separate exception in the achievement logic during research upgrades. The issue appeared to resolve after the user switched from Direct...

#

StackOverflowException: The requested operation caused a stack overflow error occurred when loading save file
Done β€’ Priority: Highest β€’ Fix: 1.0 Release [1.0.0] β€’ Game: 1.0.0-beta3 β€’ Resolution: Duplicate

A StackOverflowException occurs when loading a specific savegame, triggered by a recursive loop in the Split item distributor's lane calculation (BeltPathLane.getMaxStepS and SplittingItemDistributor.[token redacted]). After the savegame loads and briefly becomes responsive, the error spams repeatedly. In development builds this results in a purple screen, while in release builds the game crashes to desktop. The expected behavior is that the savegame loads without errors or crashes. This issu...
πŸ’¬ Threads: [1.0.0-beta2] repeatable crash on loadin

rancid notch
#

I hope these 2 new player logs help

misty marsh
#

It's really weird because you seem to be the only one experiencing this issue, while the half destroyer is a very common building so it if was fundamentally broken we would have noticed by now ..

rancid notch
misty marsh
#

We can track this issue in the analytics - right now it seems to be only 1 player experiencing this issue (aka you πŸ˜… ) but we'll keep a close eye on it!

rancid notch
#

Sure
Thanks

rancid notch
median nestBOT
compact canopy
rancid notch
river plover
#

Have I asked for your settings folders?
Can you zip the local and shared folders (new location for settings) and supply them?

#

Inside the following location:
%USERPROFILE%\AppData\LocalLow\tobspr Games\shapez 2\

rancid notch