#[1.0.0-beta2] Game frozen need force quit
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1.0.0-beta2
Certification
83031
79%
1,493
No
Log Analysis (Player.log):
System.Exception: A background savegame failed to load inBackgroundSavegameOptionsFactory.PrepareExistingMenuSavegamebecause the menu savegame version 1129 is below the minimum supported version 1130.
Laptop experiences a game crash on certification tutorial.
QA โข Priority: High โข Fix: None โข Game: 1.0.0-alpha5-rc2
shapez 2 crashes randomly during the Certification phase, freezing and displaying a crash error window before becoming unresponsive. Log analysis reveals two errors: a savegame failing to load due to a version below the minimum supported, and an exception in achievement logic when leveling up a research upgrade. The crashes may be related to the user running DirectX 12, as switching to DirectX 11 was suggested as a workaround. The expected behavior is that the game runs without crashing durin...
Three of the following related errors occur on getting to the main menu: [token redacted], [token redacted] [token redacted]
Done โข Priority: High โข Fix: None โข Game: 1.0.0-alpha2-rc1 โข Resolution: Obsolete
Three console errors appear when reaching the main menu, all related to OnboardingBlocker structures that have custom draw data and are mirrorable but lack proper [token redacted] implementation. The errors occur for [token redacted], [token redacted], and [token redacted]. Log analysis reveals the background savegame failed to load due to being below minimum supported version, and there are repeated errors in BuildingDrawDataFactory when generating structure draw data from meta definitions.
๐ฌ Threads: [1.0.0-A2-RC1] Report Log opens with 3 e
Menu Error & sceen missing
Done โข Priority: High โข Fix: OLD Early Access โข Resolution: Done
The game throws a console error and displays an empty menu screen when opening shapez 2 on Alpha 15.2 dev master. This occurs even with a completely new Savegame in a different folder from older saves and the demo. The error states that the background Savegame failed to load because the menu Savegame version (1032) is below the minimum supported version (1033). The issue happens during game startup when loading any Savegame, causing MenuBackgroundSavegame.PrepareExistingMenuSavegame() to fail...
Crash - game becomes unresponsive on the main menu
Done โข Priority: Medium โข Fix: 4 - Early Access โข Resolution: Cannot Reproduce
shapez 2 becomes unresponsive and crashes on the main menu after going in-game and returning. A console error appears, and clicking it causes an instant crash. The Player.log shows a background Savegame version mismatch (1032 vs minimum 1044) and 40+ Blueprint files failing to deserialize with EmptyException errors in the Blueprint Library directory and subdirectories. The issue occurred twice in 24 hours but was not consistently reproducible and did not recur without deleting Savegame or Blu...
Console errors when leaving game
Done โข Priority: Medium โข Fix: OLD Early Access โข Resolution: Won't Fix
A player on Alpha 15.2 encountered console errors when using the save and leave function after starting a new save file. The error log shows a savegame version mismatch where the background savegame version was below the minimum supported version, event unregister failures during HUD disposal, and DOTween animation callback errors. The errors appeared in the console but did not cause actual gameplay issues or prevent the game from functioning. The issue could not be reproduced by developers, ...
Fatal Error when Loading a savegame on the same build
Done โข Priority: High โข Fix: 4 - Early Access โข Resolution: Done
Fatal Error occurs when loading a Savegame on the same build version. The issue manifests in two ways: first, the menu background Savegame fails to load because its version (1032) is below the minimum supported (1051); second, backup Savegames fail with a "Bad division: Cannot safely divide 400 by 150" error in BeltLanePresets. This error prevents the Game from initializing entirely. The issue occurred twice on Savegames without using cheats and has been marked as fixed.
That sucks ๐
Can you show me your PC specs which display when in the settings page?
I have seen two crashes recently relating to Radeon cards, 5700XT and RX6600
Thank you Anth for looking into this
I believe we had a brief discussion on this few days ago
Please let me know if you need further information
#๐closed-beta-chat message
โ Thank you for providing further information, our team will have a look again!
Oh. Right. The RAM possibly being the issue.
I have seen another bug report which had a similar issue (Game frozen, and needed to force quit) their save was a certification save that became a normal save.
I wonder what would happen if doing a normal save that wasn't a certification save to start with.
When the froze happened my save was still in the middle of getting certification
Now I am playing a save that is Certification converted to Normal
So far no issue yet
โ Thank you for providing further information, our team will have a look again!