- Played from around Β¬30minutes
Last entries in player.log:
Cannot Prepare a disabled VideoPlayer
Cannot Play a disabled VideoPlayer
Waiting for asynchronous operation.
GameSessionOrchestrator:TrySaveCurrent took 0.005s.
d3d12: swapchain present failed (887a0005).
Device removed reason (887a0006).
GfxDevice was not out of Local memory
Local memory usage:
Budget: 7741161472
CurrentUsage: 1376088064
AvailableForReservation: 67108864
CurrentReservation: 4004798464
GfxDevice was not out of Non-Local memory
Non-Local memory usage:
Budget: 49421662208
CurrentUsage: 347168768
AvailableForReservation: 0
CurrentReservation: 24845048832
Set -force-d3d12-debug for more information on device removal
d3d12: swapchain present failed (887a0005).
Device removed reason (887a0006).
GfxDevice was not out of Local memory
Local memory usage:
Budget: 7741161472
CurrentUsage: 1376088064
AvailableForReservation: 67108864
CurrentReservation: 4004798464
GfxDevice was not out of Non-Local memory
Non-Local memory usage:
Budget: 49421662208
CurrentUsage: 347168768
AvailableForReservation: 0
CurrentReservation: 24845048832
Set -force-d3d12-debug for more information on device removal
#[1.0.0-alpha5-rc2- Game froze and did not respond anymore]
24 messages Β· Page 1 of 1 (latest)
Thank you for reporting this bug! Our team will review your report soon.
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π¨ There are currently 29 reports awaiting team review. Due to the high volume, it may take a little longer for us to get to yours.
π Log files help us investigate issues. You can find yours here:
β’ Windows: %USERPROFILE%\AppData\LocalLow\tobspr Games\shapez 2\Player.log
πΎ Savegame files (.spz2) are very helpful if relevant to the issue!
Export via Main Menu β Play β click the download icon on the relevant savegame.
You can also find them here:
β’ Windows: %USERPROFILE%/AppData/LocalLow/tobspr Games/shapez 2/
Consistent crash on DX12 with submenu
Done β’ Priority: Medium β’ Fix: None β’ Game: 0.1.1 β’ Resolution: Won't Fix
The game consistently crashes to desktop when running on DirectX 12 with specific settings and a particular savegame. The crash is triggered by moving the cursor over the toolbar, specifically hovering between slot 1 (Conveyor Belt) and slot 2 (Rotator) repeatedly. The issue only occurs with Simplified Chinese language, 3840x2160 resolution, and vsync disabled. The crash does not happen when using DirectX 11 or Vulkan rendering backends. The log shows a UnityWebRequest initialization error at...
π¬ Threads: [0.1.1] Consistent crash on DX12 with su
lowend Laptop does not launch on DX12 (crash)
Done β’ Priority: High β’ Fix: 4 - Early Access β’ Resolution: Done
shapez 2 fails to launch on low-end laptops when using Direct X 12, immediately crashing with a driver internal error (DXGIERRORDRIVERINTERNALERROR) during or after the first frame. The crash appears to be a panic in the DX12 driver within Unity and cannot be fixed without a Unity engine update. Direct X 11 and Vulkan work as alternatives, though DX11 occasionally crashes when returning to the main menu or in Space View. Players can use launch options to force Vulkan or DX11 as a workaround.
Freeze on knowledge panel
Done β’ Priority: Medium β’ Fix: None β’ Resolution: Won't Fix
The game experiences a hard lock or freeze when accessing the Codex. This freeze has occurred multiple times for the player. The player suspects this may be specific to PC systems running DirectX 12. The issue prevents the player from accessing the in-game knowledge panel. A log file has been provided for debugging.
Rare display crash condition
Done β’ Priority: Medium β’ Fix: OLD Early Access β’ Resolution: Won't Fix
Player experienced a rare system crash after approximately 40 minutes of playtime where all displays went dark and sound output looped. The crash required a hard PC reboot via power button. A second occurrence happened at 2.2 hours of playtime with similar symptoms but game audio continued normally. The issue appears to be system-specific as it also occurs in other games like Victoria 3. Player attempted fixes including disabling fullscreen optimizations, updating graphics drivers, and switch...
Crash reported by user after new update
Done β’ Priority: Medium β’ Fix: None β’ Resolution: Cannot Reproduce
A player experiences repeated game crashes after updating to version 0.1.0. The crashes occur within minutes of starting a new Normal difficulty save, typically after completing one or two milestones. Log analysis reveals a SerializationJsonException when reading a blueprint file and NullReferenceException errors during deserialization. The issue appears to be caused by incompatibility between save files from version 0.0.8 and 0.1.0. The problem was resolved when the player deleted the old sa...
Crash when changing resolution
Done β’ Priority: Medium β’ Fix: 4 - Early Access β’ Resolution: Won't Fix
The game crashes when changing the resolution setting in the Graphics menu. The player navigates to Settings then Graphics, selects a different resolution, and the crash occurs. The Player.log shows a D3D12 profiler error related to GPU timing and memory address resolution failures. There are also errors about the menu Savegame being below the minimum supported version. This is identified as a DirectX 12 issue that cannot be fixed by the developers.
Found 6 similar reports β’ Searched 3,178 reports β’ Use /check-duplicates to recheck
Do you know what you were doing just before that happened?
Also do you have a save file available for testing?
now it crashed after 2-3 minutes in the game, just started it
β Thank you for providing further information, our team will have a look again!
πΎ Certification
Version
1.0.0-alpha5-rc2
Scenario
Classic - Hard
Seed
40063
Research
9%
Buildings
1,657
Completed
No
player.log
π Log File Analysis
Thanks for attaching your log file β no errors have been found at a first glance.
@lost bison Looks like directx12 is being used. What if you use directx11?
played few sesions with directX 11 without issues, but today I've got a crash
β Thank you for providing further information, our team will have a look again!
πΎ Certification
Version
1.0.0-alpha5-rc2
Scenario
Classic - Hard
Seed
40063
Research
30%
Buildings
40,500
Completed
No
I am sorry to hear that.
Can you show me your system specs?
They show at the top right of the screen in the settings.
I'm not at PC right now, but I have this posted in the specs chanel, with previous version:
β Thank you for providing further information, our team will have a look again!