#[SPZ2-4812] [1.0.0-alpha5-rc2] Possibly Random Crashes during Certification

20 messages · Page 1 of 1 (latest)

copper stirrup
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Attached is my Player log.
The crashes seem to be random; the game buffers, pops up the crash error window and remains unresponsive until it closes down completely. The three times it's occured I'm pretty sure I was doing very different things in-game.

📎 Player-prev.log
pulsar spireBOT
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Thank you for reporting this bug! Our team will review your report soon.
Feel free to add more details in follow-up messages — we're also scanning for duplicate reports automatically now.
📨 There are currently 26 reports awaiting team review. Due to the high volume, it may take a little longer for us to get to yours.

💾 Savegame files (.spz2) are very helpful if relevant to the issue!
Export via Main Menu → Play → click the download icon on the relevant savegame.
You can also find them here:
• Windows: %USERPROFILE%/AppData/LocalLow/tobspr Games/shapez 2/

pulsar spireBOT
# copper stirrup Attached is my Player log. The crashes seem to be random; the game buffers, pops...
📋 Log File Analysis

Log Analysis (Player-prev.log):

  1. System.Exception: Failed to load background savegame because menu savegame version 1129 is below the minimum supported version (1130), thrown in BackgroundSavegameOptionsFactory.PrepareExistingMenuSavegame.

  2. System.AggregateException (wrapping System.InvalidOperationException): Failed to execute action LevelUpLinearUpgradePlayerAction — the inner exception "Sequence contains no elements" was thrown at System.Linq.Enumerable.Min when called from ReachLinearUpgradeLevelXAchievementLogic.UpdateCounter.

  3. SymGetSymFromAddr64 ERROR: Native symbol resolution failed with message "Attempt to access invalid address" at address 00007FFE492B9D6C.

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1. [SPZ2-2732] — ✨ 78% similar

Laptop Crashed on zoom out during tutorial
Done • Priority: Medium • Fix: 4 - Early Access • Resolution: Won't Fix

The game crashes with a Unity error when zooming out to Space View during Certification on a low-end laptop. The crash occurs inconsistently after placing the first two Milestone shapes. Log analysis reveals a memory access violation error in UnityPlayer, along with Menu Savegame version mismatches and Blueprint deserialization failures. The issue is caused by the laptop running out of VRAM during the transition to Space View. This DirectX-related problem affects low-end devices and may impro...

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2. [SPZ2-3319] — 👀 62% similar

Occasional crashes while panning
To Do • Priority: Low • Fix: None

The game crashes occasionally while panning the camera combined with other actions. The first crash occurred while panning and placing Conveyor Belts with a transition to Level 2. The second and third crashes happened while panning and using Area Selection to delete structures. All crashes appear to occur approximately half a second after pressing the panning Keybinding, and may be related to Certification popups being visible on screen during the crashes.

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3. [SPZ2-4759] — 👀 55% similar

Crash reported by user after new update
Done • Priority: Medium • Fix: None • Resolution: Cannot Reproduce

A player experiences repeated game crashes after updating to version 0.1.0. The crashes occur within minutes of starting a new Normal difficulty save, typically after completing one or two milestones. Log analysis reveals a SerializationJsonException when reading a blueprint file and NullReferenceException errors during deserialization. The issue appears to be caused by incompatibility between save files from version 0.0.8 and 0.1.0. The problem was resolved when the player deleted the old sa...

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4. [SPZ2-2276] — 👀 53% similar

Crash - game becomes unresponsive on the main menu
Done • Priority: Medium • Fix: 4 - Early Access • Resolution: Cannot Reproduce

shapez 2 becomes unresponsive and crashes on the main menu after going in-game and returning. A console error appears, and clicking it causes an instant crash. The Player.log shows a background Savegame version mismatch (1032 vs minimum 1044) and 40+ Blueprint files failing to deserialize with EmptyException errors in the Blueprint Library directory and subdirectories. The issue occurred twice in 24 hours but was not consistently reproducible and did not recur without deleting Savegame or Blu...

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5. [SPZ2-3744] — 👀 48% similar

[0.0.9-rc6] game freezes and crashes when configuring machines or text input fields
Done • Priority: Medium • Fix: Dimension Update [0.1.0] • Game: 0.0.9-rc6 • Resolution: Cannot Reproduce

The game / shapez 2 freezes and crashes when configuring Machines / Buildings or interacting with text input fields on Windows 10 Steam. The crash occurs when trying to change text on a Display / Shape Display / Signal Display, configure Wire / Logic Wire / Signal Wire Machines / Buildings, or create and name Blueprints / Saved Layouts / Templates. The issue persists even after disabling multithreaded saving and parallel rendering settings. The crash logs show symbol resolution failures in Un...

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6. [SPZ2-2585] — 👀 45% similar

lowend Laptop does not launch on DX12 (crash)
Done • Priority: High • Fix: 4 - Early Access • Resolution: Done

shapez 2 fails to launch on low-end laptops when using Direct X 12, immediately crashing with a driver internal error (DXGIERRORDRIVERINTERNALERROR) during or after the first frame. The crash appears to be a panic in the DX12 driver within Unity and cannot be fixed without a Unity engine update. Direct X 11 and Vulkan work as alternatives, though DX11 occasionally crashes when returning to the main menu or in Space View. Players can use launch options to force Vulkan or DX11 as a workaround.

Found 6 similar reports • Searched 3,178 reports • Use /check-duplicates to recheck
pulsar spireBOT
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🎫 Many thanks for reporting this issue! We have created an internal ticket for further investigation and will keep you updated. The internal ticket ID is SPZ2-5906 for reference. If you want to provide further information, just comment on this thread.

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[SPZ2-5906] [1.0.0-alpha5-rc2] Possibly Random Crashes during Certification

sharp lava
copper stirrup
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I'll try that.

copper stirrup
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Well yes, that's probably it, no crashes since. Thanks!

sharp lava
pulsar spireBOT
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[SPZ2-4812] [1.0.0-alpha5-rc2] Possibly Random Crashes during Certification

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🔗 This bug has been linked to our internal ticket SPZ2-4812. Our development team will now have a look. Feel free to comment with further information if you believe it might be useful!

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[1.0.0-alpha5-rc2] Possibly Random Crashes during Certification

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🔗 This bug has been unlinked from our internal JIRA report SPZ2-4812. We will now have a second look at it.

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[SPZ2-4812] [1.0.0-alpha5-rc2] Possibly Random Crashes during Certification