hasty locust
I have sunk 35hrs into my save, logged off for the night, and when I opened the game back up the hnext morning, I found that I can't save my game. Both the manual and auto saving functions give an error saying that I can't save and asks if my disk if full. Both my harddrive and SSD are over 100GB each. I don't know what to do and it sucks I can't play the game anymore until this is resolved. Please help!
See bottom left of image
I have already tried:
The screenshot above is when I tried starting a new game to see if the same error would happen (which it does)
frigid bane
Could you please attach your player.log (#faq) so we can see if there is an error?
hasty locust
Could you please attach your player.log (#faq) so we can see if there is an erro...
Looks like halfway down the code it fails to save due to "system.UnauthorizedAccessException"
hasty locust
[0.0.7] Game will not save; asks if disk space is full
hasty locust
Just tried running the game as admin and it crashed and restarted and then failed to save again
hasty locust
I've tried turning off and on steam cloud sync, still doesn't work
hasty locust
Still stuck and without the ability to save. I just want to get this fixed asap so I can play again 😭
hasty locust
@frigid bane Have you had a chance to take a look at the logs?
hasty locust
please help I want to play so badly but I will have to refund if this can't be fixed as the game is completely unplayable without the ability to save my game
steel silo
Have you checked if any Antivirus program may be blocking it?
hasty locust
Have you checked if any Antivirus program may be blocking it?
The only anti-virus program I have is the default windows one
The game used to be able to save and I didn't change anything (or at least I didn't intentionally change anything on my system) so I just don't understand why the save function suddenly fails to work
hollow whale
you could try installing the game on a different drive/partition
oh wait, that doesn't change the save game location
is the save game location somehow read only?
you could also try to use link/junction to move the real save location
hm, seems like it can't access the tmp file in the temp folder
wet hill
remove files until you have space?
looks like your windows has blocked this file, either reboot / delete it / nuke it
SavegameCoordinator:: Saving game
Failed to save: System.UnauthorizedAccessException: Access to the path "C:\Users\mason\AppData\Local\Temp\tobspr Games\shapez 2\1724124361896-977871382.tmp" is denied.
at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean anonymous, System.IO.FileOptions options) [0x0019e] in <787acc3c9a4c471ba7d971300105af24>:0
hasty locust
I'm going to try deleting the file and see if it works
oh my god
Both the tobspr Games filel and Shapez 2 file were read-only
IT SAVES IT WORKS
THANK YOU I LOVE YOU @wet hill & @hollow whale
hollow whale
so the question would be why was it read only and could it happen again?
seems very weird especially in the temp folder for something to be read only
wet hill
probably windows defender
hollow whale
and another thing I'm wondering is why is a save file in the temp folder? but that might be related to how shapez 2 saves, maybe it creates a temp save before creating the real one or something
hollow whale
probably windows defender
but then many more people would possibly run into that
hasty locust
I have no clue what could have caused it. There was only one thing that was somewhat weird that happened which is that the steam sync didn't work right away the morning that the save broke. But after turning it on and off the steam sync worked again, but the save was still broken
hasty locust
After that I also switched from my C drive to my B drive, but I did this after the save was already screwed up
hollow whale
maybe super edge case/bug that it automatically gets set to read only for a super short time for the sync (so I doesn't get changed while it gets synced or something) and something with the sync broke and read only never got removed or something? but seems weird
in any case, have fun now I guess!
jaunty cedar
Yeah I've just had a look into this, I'm really unsure why this would happen. We save the game to the temp folder first before moving it to the actual savegame folder (incase it fails to save) but there shouldn't be anything changing the permissions of the file/folder(s). I'm glad its fixed for you (right?) but I don't know how we'd re-produce this... :/
hasty locust
Yeah I've just had a look into this, I'm really unsure why this would happen. We...
The main two things is that steam sync failed and I changed which drive the game is saved to. I'm not sure how I would reproduce it either
Seems like I'm the only other person that has had this issue so it must be something I did on my side that I shouldn't have
